Never stayed in a Novotel before but booked this as part of a two day package to nearby Legoland.
The family room was not the largest but it was modern, clean and well equipped with a minibar, television, separate bathroom with toiletries and toilet. All members of staff were extremely helpful and courteous and made a fuss over our two grandchildren who accompanied us on this trip. We ate in the hotel each evening and thought the food was excellent and not too pricy for a London location. On the second night there was a delay in serving our food (I think they mislaid the order) but they gave us each a free drink - cokes, beer and a glass of wine - as an apology. The hotel caters well for younger ones with a separate play area which came in very handy. They also provide free wii for guests. There is also a smallish pool and gym which is free to use. Breakfast is plentiful and varied with lots to choose from both hot and cold although there did seem to be delays in replenishing the hot food at times. Overall we had a very enjoyable couple of days and would definitely consider returning should we be in the area again.
- Official Description (provided by the hotel):
- Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more less
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- Also Known As:
- Novotel London Heathrow Hotel West Drayton
- Novotel Hotel London Heathrow
- Novotel West Drayton
- West Drayton Novotel
- Novotel London Heathrow West Drayton, Greater London