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“Perfect for short stay”

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Novotel London Heathrow
Ranked #4 of 12 Hotels in West Drayton
Certificate of Excellence
GreenLeadersBronze level
Saudi Arabia
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Perfect for short stay”
4 of 5 bubbles Reviewed May 6, 2014

Definitely one of the nicest hotels near Heathrow Airport. Decent size rooms, clean, quiet. I slept very well. A very friendly employee at the reception gave me information about breakfast, swimming pool and gym.You can get voucher from reception for breakfast and save few pounds. Breakfast had good selection of food and you will not leave hungry.
Hotel Hoppa is available to all the terminals and the hotel also has parking (which I did not use myself). This was my second stay at this hotel and I will use it again.

  • Stayed May 2014, traveled solo
    • Value
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Helpful?
Thank SatAtmaKaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian M, Manager at Novotel London Heathrow, responded to this review, May 13, 2014
Dear SatAtmaKaur,

Thank you so much for this nice review further to your stay at Novotel London Heathrow.

We are glad to hear that you find our hotel to be one fo the nicest around Heathrow airport.

We are looking forward to your next visit.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,307 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Glasgow
Level Contributor
207 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed May 4, 2014

This is a great place to stay when travelling out of the airport and it has it all good night sleep, easy bus to and from and good food, what more do you need, staff were friendly to!
We will use this again and again! Thanks all the team.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank ADWGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian M, Manager at Novotel London Heathrow, responded to this review, May 7, 2014
Dear ADWGlasgow,

Thank you so much for this nice review.

We are delighted that you found your stay to be perfect.

I will forward your kind comments to the team.

We all look forward to your next visit.

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorset
Level Contributor
140 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed May 2, 2014

Excellent location, quiet, easy parking. Spacious we'll appointed clean rooms and facilities. Would not like to pat full tariff though, so pre-book and pay much less. The atrium restaurant was very good indeed and exceeded expectations for this kind of hotel. Was a good start to our holiday. Will definitely use again. Didn't have breakfast but was expensive at around sixteen pounds!

Room Tip: Pre book for good room rates!
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steamingaround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian M, Manager at Novotel London Heathrow, responded to this review, May 7, 2014
Dear Steamingaround,

Thank you so much for this wonderful review and the superb 5*rating.

It is a pleasure to read that we managed to exceed your expectation. We are glad that you have enjoyed your bedroom and your meal in the restaurant.

I would like to inform you that if you book in advance you can find some very advantageous offers including breakfast; perhaps you will get a chance to try our delicious full English buffet breakfast next time.

We look forward to your next visit.

Kind Regards,
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Peterborough, United Kingdom
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

Very good hotel, staff excellent, clean, brilliant breakfast, nice little pool to play in, my kids loved it, it is a bit of a strange place to have a pool, but I can't take any points off for that.
Comfortable beds, absolutely no noise.

After breakfast the kids played in the playroom, while we sat around and chatted over coffee, we could watch them the whole time.

A great place, a bit souless, but that's what it is, a big hotel near to a transport hub, I would give it 100%, because I can't think of one thing I can fault with it.

  • Stayed April 2014, traveled with family
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Helpful?
1 Thank ysdevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian M, Manager at Novotel London Heathrow, responded to this review, April 28, 2014
Dear ysdevil,

Thank you so much for your lovely comments and the wonderful 5* rating you have given us.

We are so glad that you have enjoyed the experience and that you found all the facilities and the service to be at your satisfaction. It is great that you and the children had a good time in our hotel.

We are looking forward to your next stay.

Kind Regards,
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Rotherham, United Kingdom
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed April 24, 2014

Hotel was ideal for Legoland and Heathrow Airport. Rooms were clean and beds comfortable though pillows hard. Breakfast was good except for synthetic tasting scrambled eggs and staff very helpful. Checking in and out needs streamlining as it takes ages and when you have children its frustrating waiting. The restaurant here was good and staff excellent but didnt have any cava or prosecco only the more expensive champagne. I would stay here again if flying from Heathrow.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 615Lbish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian M, Manager at Novotel London Heathrow, responded to this review, April 25, 2014
Dear 615Lbish,

Thank you for reviewing you stay here on Tripadvisor.

We are pleased that you found the hotel to be ideal and that you intend to return soon. We have also taken the rest of your comments on board.

We look forward to your next stay.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel London Heathrow

Property: Novotel London Heathrow
Address: Cherry Lane, West Drayton UB7 9HJ, England
Phone Number:
Location: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in West Drayton
#3 Luxury Hotel in West Drayton
#3 Family Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Official Description (provided by the hotel):
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 
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Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, Greater London

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