Not impressed overall with this Novotel. Check in staff were lovely but it went downhill from there. My room had been painted recently, but still smelled really badly of paint fumes which was really unpleasant.
The rooms are tired, not particularly clean, and there were loose nails and the bathroom door threshold was sticking up and very sharp.
Breakfast wasn't much better, cutlery and bowls not clean, and not a great selection. Cereal had clearly been sitting out for a good few days.
In terms of convenience, I flew into Terminal 5 and it was a good 20 minutes in a taxi to get here.
- Official Description (provided by the hotel):
- Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more less
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- Also Known As:
- Novotel London Heathrow Hotel West Drayton
- Novotel Hotel London Heathrow
- Novotel West Drayton
- West Drayton Novotel
- Novotel London Heathrow West Drayton, Greater London