A never to be repeated experience. We booked this place for our last night before flying out of Heathrow. We were shocked and I had to go on to the internet to check we were in the right place. The photos were not a true representation of the surroundings nor the bedroom we were in. Perhaps they were taken a very long time ago. Yes, I know it's cheap, but the overall state was dreadful. Positives were nearness to Heathrow - about a 10 minute drive or you could go by bus. The breakfast was very adequate with a lot of choice and ours was well cooked and presented. The towels were clean and the single beds comfortable. But, old, shabby, dirty, mould in bathroom, wallpaper peeling off the wall, dirty carpets, used tissues in the bedside table, dirt under the bed, sticky tables in the dining room. The bedside table and draw was filled with a variety of reading material and I wondered if we had put someone out of their room. Reading material is nice to offer but really belongs down in the lounge/dining room.
Next door to a very noisy pub and on a very busy and therefore noisy road, but they can't help that. No lift, and we didn't expect that but difficult to carry heavy suitcases upstairs. Car parking was directly outside the place on the pavement. We wondered if our car would be there in the morning. There were a number of takeaways and restaurants in the immediate vicinity but we didn't really feel safe walking the street. To add to our concerns we had been quoted a price in GBP. This was taken from a debit visa card that had British pounds on it. However the amount was then converted into our own currency and then back into British pounds resulting in an increase in the cost. A discussion with someone in the office about this was to absolutely no avail and obviously the maxim of 'the customer is always right' was not known. This B and B may be suitable for young people doing a backpacking holiday and looking for cheap accommodation but as mature travellers we feel very misled by the photos we looked at and also the range of reviews which suggested that this B and B was way more than we found it. Caveat Emptor - let the buyer beware. I took photos of the shocking state of the room and ensuite but I don't think they should be shared.
- Official Description (provided by the hotel):
- We are a family run, friendly B&B, only 5 minutes drive to Heathrow Airport, with English Breakfast and high-speed WiFi Internet access included in all our room prices.Located very close to M4 and M25, also near M3 and M40, the train takes you to London in just 25 minutes and the station is under 5 minutes walk away. Low-cost restaurants are very close by.Our Superior En-S rooms are underfloor heated with wooden beams, Ortho-style spring pocket mattress, beside dimmer lights, and modern showers.Standard En-S rooms with older decor cater for budget-conscious travellers and contractors, reflected in our prices; our 2 Basic rooms share a shower/lavatory nearby. All rooms have flat-screen TVs, tea/coffee and hi-speed WiFi access.Our butcher makes prize-winning sausages and dry cures his own bacon for our breakfasts.4 mins drive from Stockley Park; 8 mins from Uxbridge; Windsor Castle and Legoland are under 20 mins drive; Harry Potter Studios and Thorpe Park are under 25 mins by car; and Gatwick is under 45 mins drive. ... more less
- Reservation Options:
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- Also Known As:
- Oakwood Bed And Breakfast Heathrow West Drayton, Greater London