We stayed at this hotel because of its proximity to the hotel. It is an adequate hotel and you get what you pay for!
The reception staff were not particularly friendly or helpful. The room requires that you insert your key at the door make all the lights work in the room. However, this was not explained at check in and we had to call to reception to find out how to make the lights work. Not a big deal, but would haves been nice to be advised at check in. There wasn't anyone to assist with luggage at check in, and as two women travelling with a lot if luggage, this was quite inconvenient and challenging!
I had to sign up for the loyalty program to receive a free late check out.
The room was comfortable - lots of space for our 4 suitcases, and was quite quiet.
The small business centre provides free Internet and printing, which is convenient for travellers to check in for their flight and print boarding passes.
There is a shuttle to the airport for £4.50 per person. We decided to pay for a taxi because of all our luggage (which is £15). Reception did book the car for us.
Breakfast was included in our rate, which I was glad for. It was a typical buffet breakfast with soggy eggs and overlooked bacon. But the staff were the friendliest in the hotel. I would have balked at paying £16.95 for that breakfast. On the whole, the hotel was adequate for an overnight stay close to the airport.
- Official Description (provided by the hotel):
- Enjoy Leonardo Hotel London Heathrow Airport for all the convenience of the airport with excellent transport links to central London. We are just 5 minutes from Heathrow Airport by Hoppa bus or taxi so staying with us is a great way to relax in a fresh and modern hotel. With our triple-glazed windows, flat screen TVs, air conditioning and free Wi-Fi in every non smoking guest room, we aim to make your stay as productive and refreshing as you require. ... more less
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- Also Known As:
- Holiday Inn London - Heathrow Hotel West Drayton
- Holiday Inn West Drayton
- Leonardo Hotel London Heathrow Airport West Drayton, Greater London