I will start out by saying that this hotel is very convenient to Heathrow, about a 5 minute drive. Room was clean, comfortable and fine enough for a one night stay. Getting there via the shuttle was another story. They claim the shuttle runs every 15 minutes until 11:30pm. Our flight was delayed and got in around 10:30pm. We waited by the shuttle for 30 minutes and it never came. We went over to the taxi stand and waited another 20 minutes (they were short on taxi's that night...all while watching the shuttle line and it still never came) and finally got a cab and were told it was going to be a 25 pound ride to the hotel (crazy for a 5 minutes ride!!) and we only had 20 pounds cash on us. Had to get out, go to the ATM, wait another 20 minutes in line for a cab and finally got to the hotel at 1am (kicker is that the ride only cost 18 pounds so we would have had enough the first time)...got 4 hours of sleep and had to be up for our early flight out again. Front desk was helpful and arranged a cab to be waiting for us in the morning. Didn't have time to eat breakfast there so can't rate the food.
Moral of the story: if you have a late flight don't trust the shuttle, what a frustrating experience!!!!
- Official Description (provided by the hotel):
- Enjoy Leonardo Hotel London Heathrow Airport for all the convenience of the airport with excellent transport links to central London. We are just 5 minutes from Heathrow Airport by Hoppa bus or taxi so staying with us is a great way to relax in a fresh and modern hotel. With our triple-glazed windows, flat screen TVs, air conditioning and free Wi-Fi in every non smoking guest room, we aim to make your stay as productive and refreshing as you require. ... more less
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- Also Known As:
- Holiday Inn London - Heathrow Hotel West Drayton
- Holiday Inn West Drayton
- Leonardo Hotel London Heathrow Airport West Drayton, Greater London