Just returned from a 2 day stay at the Mansion at Noble Lane. Expected a wonderful experience based on the previous reviews ( which must have been written by the owner). The Inn itself is beautiful and rooms were clean and comfortable. Service, however, was non existente. We arrived at the appointed check in time of 3PM and sat and waited 45 minutes for someone to show up. The hostess did arrive having been shopping at Super Duper for what we learned was out breakfast (frozen items such as Jimmy Dean sausage, has brown potatoes, etc.) She gave us a tour of the facility (what do you think we were doing for 45 minutes, we've seen it all) and offered refreshments (fruit had been sitting out so long it was dried out, but Pita chips were good.) ,
Oh well. Get to our rooms where we can relax and go for a swim in the wonderful pool. What ? There is no pool , it's under construction! So plan our evening, go to dinner and explore. Hotess explained the front door will be open until 11, so supplied a key so we could return later if necessary. Little did we know that from this point on - we were on our own. Lots of tea bags available, but no cups. No way to get a drink of water or brush your teeth. Somehow suppling items to the rooms such as cups and kleenex were missed and no staff was available to ask for anything.
The Hostess left on Sunday afternoon, but did supply vouchers for breakfast at a local resturant. I would definitely recommend that resturant "The Trackside" food was hot and service was excellent.
If you plan to stay at the Mansion at Noble Lane - ask if there will be staff available, if swimming is a priority determine if the pool is functioning. If you want the spa experience, schedule the massage and yoga class (excellent) but stay somewhere else!
- Official Description (provided by the hotel):
- The Mansion at Noble Lane is a boutique resort and spa located in the lake region of Northeast Pennsylvania’s mountains The Mansion is situated on 22 acres, featuring 14 unique guest rooms, each with private bath with rain showers and soaking or jetted tubs. We have an on-site spa, heated indoor pool, tennis courts and expansive event facilities. Enjoy a tranquil retreat, a short drive from many urban cities, yet miles away from the stress and noise. ... more less