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“Great place to stay”

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Premier Inn London Heathrow Airport (M4/J4) Hotel
Ranked #1 of 13 Hotels in Hayes
Certificate of Excellence
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place to stay”
Reviewed October 4, 2013

We stayed at the premier inn at shepiston lane Hayes on the 6th sep after flying in from Australia, note:, there r a few premier inns, very good service, fantastic breakfast, good clean rooms, that was all we needed, would stay again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Newyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,426 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
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English first
Paignton, United Kingdom
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 1, 2013

We arrived to a warm welcome from reception staff who checked us in. Was slight confusion with check in which was resolved quickly by the staff. They advised where to go to get to our room and gave us card keys to access our rooms. They gave us rooms which were on the same floor but a room apart from each other which was okay.

We found the rooms to be very spacious, clean but a bit chilly (but that was quickly sorted with adjusting air con to off or turning up the temp). The bathroom was very clean too.
We decided to have the meal deal which was £22.99 for a 3 course dinner meal with a drink that night and breakfast the next morning. The dinner choice for the meal deal was limited and not much choice for someone that is a fussy eater. We all opted for the soup (although i do not like soup i ate the dough bread as a starter) we all had a rump steak well done which was nice but not many chips. Then had a dessert but was beaten by that as was so full. The Staff in restaurant were warm and had good knowledge of food and drink available.

First night sleep was not that brilliant due to noise from people talking loudly coming from corridor and rooms, as well as doors being banged at 2.30/2.45 AM. Mentioned this to reception staff next morning and they refunded my nights stay which i did not expect, they also apologized. Second nights sleep was better. Found the beds to be very big and spacious and choice two different pillows (but they felt the same to me). The bed was comfortable and warm.

For the first time we have used a premier inn and probably use this chain again and this hotel as well if go back to area to visit family. Only gripe was that it was a fair walk to the nearest bus stop to go into town.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gemzap84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bognor Regis
Level Contributor
4 reviews
Reviewed October 1, 2013

Friendly staff, our room wasn't ready when we arrived for check in but the receptionist very kindly arranged a free drink in the bar and free parking, although we were close to Heathrow and the M4 we couldn't here them, you only get 30 minutes of free wifi but you can purchase longer £3 for 24hr access.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rpul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bognor Regis, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 30, 2013

On arrival our room wasn't ready but was offered a free drink at the bar so didn't mind the 10 minute wait. We had free parking for a few hours as we were leaving car at another venue overnight and catching a taxi back.
At first was directed the wrong way to our room. There was plenty of space in the room, even with two extra camp beds and a cot for the kids. The room seemed very clean, just the extractor fan missed and a few mould spots around bath and on ceiling and the mirror took an age to clear...maybe if the extractor fan was clean there wouldnt be these problems.
Beds were ok, a bit too firm maybe and the kids camp beds wernt the best. Take your own hair dryer as the one supplied is naff.
Even though we were right next to the motorway and the airport we never heard it.
Breakfast was really good.
Staff amazing. couldnt do enough for you. I will without doubt use this hotel again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CARRIEpullen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 30, 2013

Great location, very clean and comfortable rooms with plenty space. Parking should be free but other than that superb value for money. Will definitely use again, great for getting on to the M4 and within minutes of Heathrow.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 56dorothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Portland, United Kingdom
Level Contributor
212 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 25, 2013

Stayed at the Premier Inn M4/J4 prior to flying
Great stay, relaxing and very, very close to airport so no worries about travel problems. Plenty of parking (pay extra) but rooms always good at Premier Inns, and restaurant food was good with a wide selection to suit all tastes

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dover, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 25, 2013

Food, room and location good value for the price. One drawback, it was very difficult to find even with satnav. Hotel needs a much more prominent front sign. The bar/restaurant was comfortable and the staff were helpful and friendly.



  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdevenish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Heathrow Airport (M4/J4) Hotel

Property: Premier Inn London Heathrow Airport (M4/J4) Hotel
Address: Shepiston Lane, Hayes UB3 1RW, England
Location: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Hayes
#1 Romantic Hotel in Hayes
#1 Family Hotel in Hayes
#1 Business Hotel in Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Heathrow Airport (M4/J4) Hotel 3*
Number of rooms: 134
Official Description (provided by the hotel):
Make a night of it at this conveniently-located pitstop right beside Heathrow and just off the M4 ... more   less 
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Also Known As:
Premier Inn Heathrow Airport (m4/j4) Hotel Hayes
Premier Inn Hayes
Premier Inn London Heathrow Airport (M4/J4) Hotel Hayes, UK - Greater London

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