Booked their parking package ahead of a flight from Heathrow and stayed with wife and two small children (aged 2 and 6).
Check-in very quick and staff very pleasant. Hotel has a big car park so finding a space wasn't a problem, even though we arrived late evening.
Room was lovely, very clean and had everything you needed.
Breakfast was self-service but again plenty of choice and food good quality.
We got some tickets for the National Express link bus to take us to the airport - only problem was it never turned up! Hotel were excellent though & phoned and booked us (and other waiting guests) a taxi to take us and the hotel even paid for it even though it wasn't their fault.
Overall a fantastic hotel, great service and would definately stay here againMore