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“Ideal hotel for Heathrow”

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Premier Inn London Hayes, Heathrow Hotel
Ranked #7 of 13 Hotels in Hayes
Rotherham
Level 6 Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Ideal hotel for Heathrow”
Reviewed April 11, 2013

This location is ideal for Heathrow airport and the off site parking companies.
The hotel its self is of the standard I would expect from a Premier inn.
We had to be at the airport early and drove down the afternoon before and used the Premier because we have always found them reasonable value and this site was only 10 mins. away from the off airport parking company that we were leaving the car at whilst away.
The hotel staff were polite,friendly and helpful. The room we had was as expected very clean and tidy.
I would use this hotel again when I have to fly from Heathrow.

Room Tip: The back of the hotel looks to be quieter than the front.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andjanRotherham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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472 reviews from our community

Traveler rating
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    66
    26
    20
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170
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73
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
UK
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 10, 2013

We stayed in this hotel for one night in thebeginning of the 2nd week of April 2013.
Stay was comfortable and great value for money. Sarru at the desk was particularly very helpful.

Beef Eater Grill restaurant next door provided good food too. Waitress Charlotte has to be mentioned for her pleasing behaviour and fabulous service

M&J

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomvar7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
Level 5 Contributor
82 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 10, 2013

The hotel was clean, tidy and well-equipped, everything I've come to expect from Premier Inn. However, it was the staff that really made our stay. Friendly, helpful and so welcoming. Thankyou so much!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AimeeW152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-trent, United Kingdom
1 review
Reviewed April 8, 2013

Regularly stay at this Premier when visiting family and would recommend.
Staff always helpful and polite. Rooms always clean.
Location is good for us and rooms are good value for money when booked in advance.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 894JulieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level 6 Contributor
190 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 2, 2013

we stay here 3 or 4 times a year and it never changes, great service, quiet enough on the top floor, nice beefeater next door etc etc.
as it was easter the reception staff gave both my kids cadburys cream eggs which was a nice touch and went down a treat.

Room Tip: we always request a room on the top floor as its quieter however the hotel has no lift so if you don...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 22Atomic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melton Mowbray, England, United Kingdom
Level 4 Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 27, 2013

I used this hotel for a one night stay as I was working with a client just five minutes away. The welcome was good, the room was good, and quiet which is important to me for a good night sleep. Breakfast was fine and gave me a good start to the day - well worth the time and expense

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2013

I woke up 3:30 am because of grounding noise in my room. I would feel there was some vibration my room. Very disturbing and could not sleep back again. slept for not more than 3 hours. Later I was feeling sick. No response from reception at all. Extractor in toilet was noisy as well. At ckeckout no one asked about how my stay was.

Room Tip: Check the location of room first. Prefer not to be in the end of the corridor.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karan11_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn London Hayes, Heathrow Hotel, responded to this review, March 15, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Hayes, Heathrow Hotel

Property: Premier Inn London Hayes, Heathrow Hotel
Address: 362 Uxbridge Road, Hayes UB4 0HF, England
Location: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Hayes
#5 Romantic Hotel in Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Hayes, Heathrow Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
Twenty minutes from the airport and handy for heading to up to RAF Northolt or over to Wembley ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Hayes Heathrow Hotel Hayes
Premier Inn London Hayes, Heathrow Hotel UK - Greater London

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