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Ibis London Heathrow Airport
Ranked #7 of 13 Hotels in Hayes
GreenLeadersBronze level
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good”
Reviewed January 24, 2014 via mobile

Great hotel to stay in around then area of the terminals ,had a comfortable stay for 1 night would recommend as I have also stayed here before ,they also do very nice meals at a reasonable price .
You can get the free red bus to harlington corner or the hoppa bus for £4 pounds each way to Heathrow .

Stayed January 2014, traveled with friends
Helpful?
1 Thank BIGJAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, January 26, 2014
Thank you for sharing your feedback, I am pleased that you had a good stay at Ibis. I hope you will visit us again next time you fly from Heathrow.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Park City, Kansas
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 24, 2014

The hotel is large but the rooms are a little on the small size, the food and service in the restaurant is very good indeed.

We had dinner, and breakfast the following morning and could not find any fault with the food for the cost.

Comfortable beds with superb pillows.

Parking at twelve pounds is not bad for being so close to the airport,

If I had to be picky I would say that the elevators are not really big enough, but that is a very small complaint.

Room Tip: The room we had was quiet for being so close to the airport with no air traffic sound at all.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, January 26, 2014
Thank you for reviewing the hotel. I am pleased that you enjoyed your stay with us, and meals in the restaurant. I hope that you will visit us again next time you stay at Heathrow.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
174 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed January 24, 2014

I have stayed at the Ibis London Dockyards hotel in the past and so, when I was flying from Heathrow, had no hesitation in staying overnight at the Ibis London Heathrow. As before, the room and ensuite were larger than other small hotels I have used in London, furnished to a good standard and very clean. The bed was very comfortable and the room well soundproofed so that I had a good night’s sleep before my journey. There is a 24 hour bar which however was unable to serve me any draft beer in late afternoon as the barman was draining them all and so I had to pay the price of a pint for a bottle. When I returned in the early evening, the bar was quite busy, but service was good. However, I can’t say the same for the fish and chips I ordered. Within two minutes of ordering, the dish was put in front of me and it did not look appetising – a flat dark brown board-like battered fish, with some chips dumped on top of peas. I took one bite and the fish was cold so I returned it. This time I waited about 15 minutes for a similar-looking plate to be provided with another flat dark brown board-like battered fish, probably out of the same packet as the first one, but a bit warmer. It tasted like it looked - a flat dark brown board-like battered fish that had come straight from the packet and been microwaved and served with with chips and peas that were edible. Breakfast next morning was a reasonable £8.95 - the basics of a buffet breakfast were provided, but not much more, and again some of the items were only close to warm. The hotel itself is fine and in general the staff were friendly and efficient. The Ibis is easily reached from Heathrow by either free public bus or the Hotel Hoppa bus at £4.00 per trip. But I do wish their food was better.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Retired_Gentleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, January 26, 2014
Thank you for sharing your experience. I am sorry that you were dissapointed with your meals, I have passed your comments on to our Food & Beverage team accordingly. I am glad that the rest of your stay was more satisfactory, and I hope that you will visit us again in the future.

Kind Regards,

Richard Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 22, 2014

Basic comfort as you'd expect from Ibis chain. Staff friendly. Bar ok. We didn't eat there but looked acceptable. We stayed overnight before an early flight. Took public bus from Heathrow Central Bus Station - 10 minutes. Booked a taxi for trip back to LHR as it was so early £10 to terminal 1. Excellent value at £35

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SpeakerBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, January 26, 2014
Thank you for your feedback, I am pleased that you enjoyed your stay and found the hotel good value for money. For the benefit of other readers looking for a similar rate, I would always recommend to book online at ibis.com to take advantage of our best rates and special offers.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 21, 2014

I stayed in this Ibis overnight with my daughter and granddaughter before their return flight to Australia. The hotel was very near the airport. I was able to park in the hotel car park for £12 and the room for three people was just £45. I thought this excellent value. We were able to take the underground from Heathrow into London for the evening making this an ideal stop-over for anyone wanting a theatre visit. The room was clean and comfortable with no sound of planes and everything was to hand, including free wifi. The wake-up call was easy to book and there was a shuttle service to the airport for £4 each. This would have taken half an hour to T3 but the hotel also operates a taxi service which is brilliant. For just £10 we were whisked to T3 in under 10 mins! I am due to fly to America next month and will certainly use this hotel again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie_Debenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, January 26, 2014
Thank you for your five star review! My team and I are delighted that your family enjoyed thier stay at Ibis Heathrow.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisbech, United Kingdom
1 review
Reviewed January 19, 2014

My 2 one night stays were peaceful.. There wasn't any sound of aeroplanes. The bed was extremely comfortable. It was good to have tea and coffee facilities, I did not use the restaurant so cannot comment upon the food, but the menu was varied, with vegetarian options. My early morning calls were prompt, and the Reception staff pleasant.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Harriettafree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, January 26, 2014
Thank you for reviewing our hotel, I am pleased you had a good stay with us and we look forward to welcoming you back again soon.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London Heathrow Airport

Property: Ibis London Heathrow Airport
Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Location: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Official Description (provided by the hotel):
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, UK - Greater London

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