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“convenient location”

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Ibis London Heathrow Airport
Ranked #8 of 13 Hotels in Hayes
GreenLeadersBronze level
Brisbane, Australia
Level 6 Contributor
160 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“convenient location”
Reviewed February 12, 2013

I stayed one night here at this hotel. There is a Hotel hopper bus from the London Heathrow airport terminals every 20 minutes for 4.50 pounds one way.

The hotel is modernly designed. The staff are prompt and courteous and check-in was quick. The room was just adequate in size, however I could hear alot of background noise and conversation through the ventilation/ air-conditioning grates. The bed was really comfortable however and I had a great night's sleep.

This is a good place to stay if you're in transit and need to fly out/ travel onwards the following day.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank blinkybillWhistler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review, February 13, 2013
Thank you for posting your thoughts on here.
I'm glad you had a good night's sleep and I look forward to welcoming you back again in the future.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Hestra, Sweden
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 12, 2013

The bed was very comfortable. The staff were very helpful and friendly. The food at the restaurant was not very good. I had ordered the chicken soup ..don't know where the chicken was .. and even salt did not help. I sent it back. The chicken Caesar was a bit better but the chicken tasted like it had been microwaved. For the price the hotel was very good. It is, after all, an economy hotel. The most important is a comfortable place to sleep and cleanliness and it provides that.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ewok71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review, February 12, 2013
Thank you for posting your thoughts on here.
Regarding the issue you faced at the restaurant, please allow me to express my sincerest apologies. I assure you that your feedback is well noted and will be dealt with accordingly.

I look forward to welcoming you back again.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McBride, British Columbia, Canada
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 12, 2013

Excellent spot for access to London or airport. This time we spent two nights, visiting Windsor Castle, among some other things. Be sure to go to the Pheasant Pub, close. Wish they had free Internet in the room. Good breakfast

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LGSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review, February 12, 2013
Thank you, I really appreciate your comments and I'm glad you enjoyed your stay with us.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hunstanton, United Kingdom
2 reviews
Reviewed February 12, 2013

Good Service, room smal but adequate. Surprisingly quiet night, therefore slept well but pull out bed inadequate and can lead to injury due to overhang. Restaurant closes ridiculously early for a major airport hotel. Bar rubbish with no decent ale but usual bland euro beers. Gave 4 stars due to value of deal.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank gradun55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review, February 12, 2013
Thank you for taking the time to write a review about your recent visit at Ibis Heathrow.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 12, 2013

I stayed at the Ibis Heathrow for one night. I guess for the price it was ok.

However this Ibis was a lot shabbier than the ones I have stayed in previously. I have stayed a many Ibis over the last few years. The room felt a bit tired. The bath had black mold around the edges where it met the walls.

I asked had to ask to be moved to another room, because I could clearly hear the people next door talking through the ventilation system.

They dealt with my problem efficiently, but I was quite disappointed at the quality of this Ibis.

  • Stayed January 2013, traveled solo
    • Value
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Helpful?
1 Thank spiaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review, February 12, 2013
Thank you for your feedback.
I'm sorry to hear that you were disappointed with your stay at Ibis Heathrow. We are currently undergoing a series of refurbishment to improve our product and I've well noted your comments.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Malvern, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 10, 2013

You can pay a lot of money for a room at Heathrow. The Ibis offers a good value alternative. Simple hotel but surprisingly quiet and comfortable beds. As with most Heathrow hotels, don't forget that you will need to pay extra for car parking. Would definitely recommend.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lvv1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review, February 11, 2013
Thank you, I really appreciate your comments.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London Heathrow Airport

Property: Ibis London Heathrow Airport
Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Location: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Official Description (provided by the hotel):
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, UK - Greater London

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