Myself and my partner booked to stay here there night before our week trip to New York, as we live around 90miles from Heathrow staying somewhere the night before was the best option.
We booked for 1night stay and 8 days car parking (£160)
We was greated at the reception by a young man called Antilla (i hope thats right) He upgraded our room to a deluxe suite which was brilliant!! He was so polite, explained everything we needed to know, asked us where we was going etc etc....Spot on guy!
Our room was perfect :) Super King size bed, lcd tv, stunning bathroom and toileries, warm decore, we couldn't ask for anymore!
The bed itself was one of the comfiest i think i had ever slept in! This was the perfect start to our holiday which we had been waiting so long for!
Free wireless internet also!
We was given a voucher for dinner, 2 for 1 if we ate in any of the 2 restaurants at the Raddison. Theres a choice of a brassarie type place or a more fine dining place which we chose to do hence the 2 for 1 offer.
Food was excellent! We both had fillet steak, cooked to perfection and well presented! Desert was just as good!
The only thing that let the restaurant down was the length of service, 7 people in the restaurant and took nearly an hour to get our food with no starters, apart from that, I could not fault it.
Our flight was at 11am so we left the hotel around 7.30am, there is a shuttle bus that runs every 10-20mins which costs £4each. It picks you up from the front door of the hotel and takes you straight to the terminal with a couple of pick ups on the way. It is the same on the return of you journey, from terminal to hotel.
On return of our trip very tired we was greated by the same guy Antilla who checked us in on the arrival to the Raddison a week before.... His first words with a big smile was "How was New York!?" In my eyes that is the type customer service that makes you want to go back time and time again For someone to remember you, where your going and ask how it was....well....we couldnt have asked for more:)
This is my second stay at a Raddison Hotel and for that little bit extra, the rewards are truely something to remember. From the check in, to the rooms, to the food and the return!
We will without a doubt be back to the Raddison in the near future:D
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- Also Known As:
- Radisson Hotel Hayes
- Radisson Hayes
- Hayes Radisson
- Radisson Blu Edwardian Heathrow Hotel Hayes, UK - Greater London