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Reviews (5,423)
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Reviewed September 4, 2013

I was travelling with my adult daughter with learning difficulties to visit family in the USA. Concerned about the missing our flight due to traffic/hold ups on the M1/M25 so booked the Radisson Blu with Holiday Extras for an overnight stay with meal, parking and Hoppa return transfers. Very good value for money, the staff were friendly to both of us and efficient especially Amy at check in. This was a good idea as the morning of our long haul trip went smoothly and hassle free. Thank you for a very pleasant stay!

  • Stayed: August 2013, traveled with family
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Thank Loretta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigLawson2013, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded September 4, 2013

Dear Loretta L

Thank you for the lovely review, i'm glad you & your daughther were looked after.

Amy is relatively new to the front desk, but has already shown that she is going to be one of the future stars in the Hotel,

I hope you had a good break in the USA & i look forward to seeing you back soon.

Take Care

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

A handy location if you just need a place to stay between flights. It is about an hour by Tube to the center of London from the bus depot at Heathrow. The red bus is free inbound to Heathrow and this hotel is that last stop before Heathrow Central. The place is a little worn, but comfortable enough. The staff is quite friendly and the let use the showers at the spa while our rooms were made ready; we had come in on the red eye from Chicago and arrived at 8 AM.

  • Stayed: October 2012, traveled on business
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Thank westdoc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigLawson2013, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded September 4, 2013

Dear Guest,
Thank you for review, i noticed that your review is based on your stay back in Oct 2012, so i know that you were placed into one of our older rooms whch have now nearly all been refurbished.

We also have a new Restaurant called TRUNK, where the old Henley's used to be.

We also have many new exciting projects coming up in the next few months which will further enhance our our appearance & reputation inside & out. Watch this space!!!

I do hope to see you back whenever you get the chance.

Regards

Craig Lawson

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Reviewed September 3, 2013

Worried about travelling to Heathrow via the M25 during rush hour and getting stuck in traffic, we decided to stay the night before our flight at one of the airport hotels. We chose the Radisson Blu and this proved to be an excellent choice. From the warm, efficient welcome at check in (by Jasmine), the comfortable room, the fabulous breakfast (greeted by Anna who couldn't have been more helpful) we were made to feel individual and valued by every member of staff we came into contact with. It was truly a wonderful, relaxed start to our holiday.

  • Stayed: August 2013, traveled as a couple
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Thank N_and_K_Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigLawson2013, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded September 3, 2013

Dear N_and_K_Surrey

Thank you for the great review, Its good to hear that you enjoyed your stay, lots of people do exactly what you did & stay over before jetting off. This way, at least you arrive at the airport relaxed & calm before the two hour wait in the aiport lounge waiting for your flight, i just wish we could help with that too.

I hope to see you back soon.

Regards


Craig Lawson

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Reviewed September 3, 2013

Staff was very helpful and very willing to answer any questions we had. Bhavesh at Concierge was extremely helpful with organizing the taxis to London as we were a family of 12 people so we required a few people carriers. Overall it was a fantastic stay.

  • Stayed: August 2013, traveled with family
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Thank missaquarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigLawson2013, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded September 3, 2013

Dear Missaquarius

Thank you for the nice reviw, I'll pass your comments on to Bhavesh, he is one of the stars of Concierge, We have cars on site, so when you order a taxi, they should be with you in a few minutes.

I hope to see you back soon.

Regards


Craig Lawson

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Reviewed September 2, 2013

Spent two nights here on business and was extremely impressed. The rooms were well equipped with a clean iron and brabantia ironing board - very impressed! The only downside was that in a twin room, the single beds are quite narrow! Breakfast was lovely and the service received from the staff was fantastic, very attentive! The communal areas were lovely, clean and luxurious. Well done Radisson Blu :-)

Room Tip: Pay extra to get a bigger bed!
  • Stayed: August 2013, traveled on business
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigLawson2013, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded September 2, 2013

Dear Guest,

Thank you for the lovely review, I'm glad you had a good stay, all the ironing boards are being replaced as part of the refurb, which is nearly completed.

I hope to see you back soon.

Regards


Craig Lawson

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