I have stayed at this hotel on two other occasions and reviewed it once before. This is the first time that I have submitted more than one review for a Hotel however my last stay at this Hotel reinforced my previous views and I thought it apropriate that I share these.
To be honest, I rate this hotel highly because I love to see a hotel that really tries to be good and succeeds in doing so. From arrival and being met by the concierge, to the check in, the restaurant staff and the cleaners all have a “culture to please” attitude.
On this stay the check in staff were very pleasant and helpful. I asked for a late check out and they obliged free of charge, suggested alternative ways to get to the airport the following day and on recognizing that I had stayed before upgraded us to suite. The suite frankly was outstanding. My wife and I had been travelling for 3 weeks and stayed in a variety of hotels (see my other reviews) and it was simply great to be give such a nice room on the last night of our travels. It was greatly appreciated.
We ate twice at the restaurant Afternoon Tea and Dinner) and bother the food and service was great. Free WiFi was provided and although quite slow it did the job fine.
I will certainly return on my next trip through London
- Official Description (provided by the hotel):
- Award-winning hotel 15 mins by free public transport from Heathrow. Stylish, comfortable rooms feature international plug sockets & free high-speed WiFi on unlimited devices. Steak & Lobster serves mouth-watering steaks, lobster, salads & toasted brioche rolls, while Annayu blends classic & contemporary Indian cuisine. Bijou Lounge Bar is perfect for light bites, coffee & cocktails, & Pegasus Spa is a tranquil haven to relax. Has a 400 space car park & 37 function rooms hosting 2-1,000 people ... more less
- Reservation Options:
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- Also Known As:
- Radisson Hotel Hayes
- Radisson Hayes
- Hayes Radisson
- Radisson Blu Edwardian Heathrow Hotel Hayes, UK - Greater London