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“Excellent friendly staff”

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Premier Inn Bishop Auckland Hotel
Ranked #1 of 2 Hotels in Bishop Auckland
Certificate of Excellence
Colchester, United Kingdom
Level 5 Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Excellent friendly staff”
Reviewed November 22, 2013

Right by the local superstores and a macdonalds this hotel has all the standard premier bits and pieces.
Beautiful comfortable bed, spare pillows, not quite enough towels, one coffee fornighttime and one for the morning.
It has a restaurant alongside but we didn't go there (or macdonalds)
Best bit was the friendly receptionist giving us useful timings and advice for getting to the Durham lumiere.
I would stay again happily

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kkkaarreenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Greek first
  • Any
English first
Ireland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2013 via mobile

2 weeks in a row, there was no meat left on the Sunday at 6pm. I've stayed in many Premier Inn's throughout England and Scotland but this is a 1st. And throughout the week, most veg is hard and dry, especially the chips. Usually you always rely on the Premier Inn serving up a good Sunday meal, but not here. Very disappointed.

Stayed November 2013, traveled with friends
Helpful?
Thank martyboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dearham, United Kingdom
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 3, 2013 via mobile

You know what you're getting with a premier inn and this hotel ticks all the usual boxes. It was clean and basic but with everything you need for a night. Staff on the reception desk were cheerful and friendly. Breakfast in the attached pub was delicious and surprisingly worth the money!

Stayed October 2013, traveled on business
Helpful?
Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainsborough, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 30, 2013

My partner and I stayed here for a Friday night and found the hotel up to the usual Premier Inn standards of comfortable, no frills, great value accommodation. The staff in this hotel were some of the friendliest I'd ever encountered and are a credit to the brand. When the vending machine wouldn't dispense a toothbrush, one of the receptionists even popped to the local shop and delivered one to my room! The only slight negative of our stay was a little road noise (I'm a light sleeper) but it was acceptable given the location.

Breakfast was excellent and the staff at the restaurant were just as friendly and professional as those at the hotel front desk. Some much more expensive hotels could learn a few lessons in customer service from a humble hotel like this one.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradders75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 19, 2013 via mobile

A group of us stayed here for a couple of nights, usual high standard of staff and cleanliness. The attached pub/restaurant is nice with the usual range of pre-prepared food and some nice beers. Town is quite a long walk and a bit sparse on restaurants.

Stayed October 2013, traveled on business
Helpful?
Thank Aikone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenock, United Kingdom
1 review
Reviewed October 16, 2013

First port of call is reception, all staff very pleasant and informative, the room was spotless, great shower. The restaurant/bar was first class for a brewers Fare staff polite and attentive with good food. Some gripe about noise but you expect that at this type of location they can't all be stuck miles back from the roads that service them. Even after I had checked out their service carried on as I had left a personnel item in my room which I did not notice until I started unpacking at home. I gave the reception a call to be told the item was handed into reception, they informed me they would post out to my home address. Well after nearly a week passed the item duly arrived in the post safe and sound. So thanks to the front counter staff for that 10 out of 10 in my book.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambs
Level 6 Contributor
397 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed September 15, 2013

Arrived late & left early -Great North Run was the reason for staying - very friendly & helpful receptionist (Steph I think). Rooms & beds as normal Premier Inn standard, you know what you're getting. Didn't eat, so can't comment on that.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ToffeeCambs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Bishop Auckland Hotel

Property: Premier Inn Bishop Auckland Hotel
Address: West Auckland Road, Bishop Auckland DL14 9TW, England
Location: United Kingdom > England > County Durham > Bishop Auckland
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Bishop Auckland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Bishop Auckland Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
Set yourself up nicely for a relaxing trip with a stopover at the Premier Inn Hotel Bishop Auckland. Just off the A1 in an historic market town, you'll be close to Durham and Darlington and all the surrounding attractions. Discover the area's amazing past at Raby Castle and Gardens, Shildon National Railway Museum and Beamish. Explore Durham's stunning world heritage sites. Or put in some putting time at Bishop Auckland Golf Club. Then take the weight off with our spacious rooms, Brewers Fayre restaurant and big, comfy beds. Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. From the South: Leave A1 at J58, bear left onto the A68 Corbridge/Bishop Auckland. At 1st roundabout take the 2nd exit (A6072) signed Shildon. Continue on the A6702 over 4 roundabouts, following signs to Shildon/Bishop Auckland. Hotel is approximately 1 mile on the left. Next to the Tindale Crossing Brewers Fayre. ... more   less 
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Also Known As:
Premier Inn Bishop Auckland Hotel County Durham

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