We arrived to two drug dealers being arrested outside the hotel. We waited for the police to let us through so we could park the car but unfortunately there is no car parking without a permit. We entered the hotel and waited in reception to be seen. The reception doubles up as the entrance to Maloney's bar and drunks wondered in and out. We carried all our luggage to our room which was a distance away. The corridors smelt of urine and damp and the hotel was dirty and run down. On entering our room the beds weren't made and the toilet was full of excrement. We complained and after 20 minutes were given a new room. We moved our luggage to the new room only to open the door and find the room was occupied. Another 30 minutes later and a request to see the manager ( none on duty ) we were upgraded to a suite. The suite was disgraceful, two cheap pine beds, mismatched furniture, an old television with 4 channels and a sofa bed with a large rip in it and this was an upgrade!!!! The curtains were thin and let the street lights glare in, and when we became hot we had to prop the window open with a cup. The most disgraceful hotel we have ever stayed in and do not be mislead by the photo of the health spar, this is not the hotel. We have returned home in disbelief that we actually paid to stay there. Never ever again.
- Official Description (provided by the hotel):
- The Scarisbrick Hotel in Southport is ideally situated right in the heart of the town, on the main boulevard Lord Street, in the midst of Southport's busy nightlife. This traditional characteristic building is in a prime location to enjoy all that Southport has to offer, combining elegant and stylish decor with modern luxury. This hotel is perfect for business meetings, or for those simply looking for an enjoyable seaside stay. ... more less
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- Also Known As:
- Scarisbrick Southport
- Hotel Scarisbrick Southport
- Scarisbrick Hotel Southport England