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“Amazing, loved it :)”

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Ramada Plaza Southport
Ranked #1 of 24 Hotels in Southport
Certificate of Excellence
GreenLeadersSilver level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing, loved it :)”
Reviewed August 1, 2013 via mobile

We booked a double room for our honeymoon and we had a pleasant surprise on arrival. We had been kindly upgraded free of charge to an executive suite which was amazing! The room overlooked the marina lake and southport beach and was just so beautiful. My husband and I found the food gorgeous and enjoyed both breakfast and evening meals at Ramada plaza. All staff who dealt with us were kind and friendly making us feel welcome. The only thing I wasn't so keen on was bar prices!!! But other than that we loved our stay and we will be back!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cutiepie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKennedy, Manager at Ramada Plaza Southport, responded to this review, August 4, 2013
Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport.

Our aim is to exceed the expectations of each and every individual guest and I'm delighted that we acheived our aim during your stay.

We hope to see you again soon.

Thomas Kennedy
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (801)
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Leicester, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 31, 2013

The Ramada, Southport is situated centrally to all the amenities and sights in Southport. The hotel is modern and new and with a reasonable views from even the side rooms. Our only criticism was that although we reported a leaking cistern when we arrived, we weren't offered an alternative room and when we returned in late evening it hadn't been repaired. We were then disturbed in the night by having to listen to hundreds of gallons of water being wasted. We negotiated a discount for the inconvenience caused.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahMick_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKennedy, Manager at Ramada Plaza Southport, responded to this review, August 4, 2013
Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport.

Our aim is to exceed the expectations of each and every individual guest and I apologise that you experienced a maintenance issue in your guest bedroom. I'm glad this was rectified during check out however we will ensure to be more vigilant in future to avoid a similar circumstance occuring.

We hope to see you again soon.

Thomas Kennedy
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 28, 2013 via mobile

Stayed here for one night before a Head Office open day.
The girl at check-in could have looked a bit happier, she looked quite put out at having to book four of us into seperate rooms at approx 10.30pm.
The hotel was in a great location with a lovely marina view from the bar & restaurant. The room was spotlessly clean with plenty of room & I loved the personel welcome that was on the tele, a nice little touch.The view from the room was of the next door casino & bridge all decked with lights which was quite impressive but more importantly quiet. We arrived quite late so just had a drinks at the bar. The girl behind the bar wasn't too friendly either. We were the only ones at the bar but had to wait for her to finish out her stocking up before coming to serve us.
Breakfast the next morning was excellent, buffet style for most of the items, one of our party is vegetarian and asked if they had any mushrooms. A large bowl was soon bought out from the kitchen with no problem.
We did notice that one of the waitresses walked around around a butter wrapper on the floor several times rather than bend down and pick it up. A nieghbouring table (not known by us) had noticed as well and we were actually taking bets on how many times she would step over before picking it up. In the end one of our party cleared it.
Summing up, the hotel, cleanliness & lication was excellent but staff didn't seem to be overkeen on serving or doing thier jobs.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bridesmumLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKennedy, Manager at Ramada Plaza Southport, responded to this review, August 4, 2013
Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport.

Our aim is to exceed the expectations of each and every individual guest and I apologise that a number of our team appeared uninterested and did not deliver our usual high standard of customer service.

I hope you have not been deterred from staying with us again and I hope to see you again soon.

Thomas Kennedy
Deputy Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 27, 2013 via mobile

We ended up in the ramada by chance, absolutely fab room, clean & lovely views. Staff very attentive. Hotel very busy lots of Americans staying there for the golf open at Birkdale, so it was busy. We ate in the restaurant meal lovely, again staff helpful. Very reasonably priced to. My friend was impressed with the underground car park, and very reasonably priced.£3 /24hr.
Definitely would stay there again very central for everything.

Stayed July 2013, traveled with friends
Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKennedy, Manager at Ramada Plaza Southport, responded to this review, August 4, 2013
Hi Karen,

Thank you for choosing The Ramada Plaza as your preferred choice of accomodation whilst attending the Senior Open here in the town.

Our aim is to exceed the expectations of each and every individual guest and I'm delighted that we acheived our aim during your stay.

We hope to see you again soon.

Thomas Kennedy
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 26, 2013 via mobile

Stayed one night in a suite room.....room was nice size and good views of lake...we were on the top floor, nothing to really complain about only non existent WiFi and daughter slept on sofa bed which she complained was very uncomfortable

Stayed July 2013, traveled with family
Helpful?
1 Thank kevin w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKennedy, Manager at Ramada Plaza Southport, responded to this review, August 4, 2013
Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport.

Our aim is to exceed the expectations of each and every individual guest and I'm delighted that we acheived our aim during your stay. However please accept my apologies that your daughter found our sofa beds not very comfortable. We do offer family rooms which consist of two large double beds which may be more to your satisfaction should you wish to return in future. Please dont hesitate to ask our team for best available deals.

We hope to see you again soon.

Thomas Kennedy
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 24, 2013

My partner suprised me and took me to Ramada Plaza for our anniversary and it was beautiful, our room and service was excellent, very clean and the views were unmentionable! It is situated in a perfect area, with views of the pier and the Marine lake, absolutely extravagant, totally worth the money and would definitely go again! We also had the breakfasts for two mornings and there is absolutely nothing to complain about. Also enjoyed being able to use the facilities, such as swimming pool and gyms, It was all perfect. :)

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fahroogeeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKennedy, Manager at Ramada Plaza Southport, responded to this review, August 4, 2013
Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport.

Our aim is to exceed the expectations of each and every individual guest and I'm delighted that we acheived our aim during your stay.

We hope to see you again soon.

Thomas Kennedy
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 24, 2013

Recently stayed at this hotel with my partner and thought i would leave my views? Location of the hotel is fantastic well within reach of popular tourist destinations, beaches, theme park, shopping and golf. They have an underground car park to use of hotel and casino uses at a cost of £3 a day! The staff were always helpful and polite and were on hand whenever needed?
i stayed in a double room which was furnished nicely with all the basics you would expect tv, iron, fridge, hairdryer etc? The only downside to the room was the bathroom was a little dirty in places and the paint around the corners of the ceiling was all falling off! the weather was hot when we stayed and the room was fitted with air con however it was pretty pathetic and if you open a window in the room it turns the air con off! so other than the warm nights sleeping was very comfortable and quiet!
This hotel is one of the better i have stayed in within the southport area and is perfect for short breaks! Would recommend and probably stay again!

Room Tip: Ask for a room with a sea view! and the higher the quieter! Also shop around because you can get a g...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Top100Contributor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKennedy, Manager at Ramada Plaza Southport, responded to this review, August 4, 2013
Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport.

Our aim is to exceed the expectations of each and every individual guest and I'm delighted that we acheived our aim during your stay. However please accept my apologies that your guest bedroom was not decorated to our usual high standard we will ensure we are more vigilant in future.

We hope to see you again soon.

Thomas Kennedy
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Southport

Property: Ramada Plaza Southport
Address: Promenade, Southport PR9 0DZ, England
Location: United Kingdom > England > Merseyside > Southport
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Southport
#1 Luxury Hotel in Southport
#1 Business Hotel in Southport
#1 Green Hotel in Southport
#2 Family Hotel in Southport
#2 Romantic Hotel in Southport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ramada Plaza Southport 4*
Number of rooms: 133
Official Description (provided by the hotel):
The Ramada Plaza Hotel Southport is a four star hotel, perfectly situated alongside the beautiful Marine Lake, central to all Southport has to offer. All rooms offer fantastic views, whether this is across the sandy beaches to Blackpool or over the Marine Lake Bridge to Southport's ocean plaza, all equally stunning. The hotel is within easy reach to some popular world class golf courses including Royal Birkdale and Royal Lytham. Just a short walk from Lord Street, lined with shops, boutiques and wine bars. Underground parking is available and our helpful concierge will be waiting to greet you with a smile. All rooms have high speed internet, king size beds and 24 hour room service, everything you need for a comfortable stay for business or relaxing whilst enjoying a night away from the kids! Enjoy a bite in our award winning on-site restaurant, Marine Brasserie, or order room service while you watch blockbuster movies on your flat-screen TV. Our Marine Lake suites feature floor-to-ceiling curved windows and balconies, offering panoramic views of the coast. Looking for something more corporate?....we do that too!..... Meeting and banquet facilities, capable of hosting up to 250. ... more   less 
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Also Known As:
Ramada Plaza Southport Hotel Southport
Ramada Southport
Ramada Plaza Southport England

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