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“Fab hotel” 4 of 5 bubbles
Review of Giltar Hotel

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Giltar Hotel
Ranked #4 of 24 Hotels in Tenby
Certificate of Excellence
Swansea, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fab hotel”
4 of 5 bubbles Reviewed June 23, 2014

Visited with a group of friends had a great time breakfast was great the sea views were awesome very helpful and friendly staff at the end of our stay I booked a room for my parents forth coming birthdays when they arrived and went to there room there was a lovely arrangement of flowers waiting for them which I had not requested this was very kind and considerate they were very pleased. We have stayed in the Giltar twice before and will definitely be returning again

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paula P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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615 reviews from our community

Traveler rating
    360
    165
    54
    22
    14
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Oxford, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed June 19, 2014

The Giltar Hotel advertises that they are pet friendly. I called the and told the receptionist that I had three dogs and she confirmed that it was ok. I then attempted to make a booking with them on their online booking system, but received errors messages so called them directly again. The receptionist said that my dogs were welcome, but that there would be an extra charge of GBP 7.50 for each dog. I mentioned that there was not anything about that charge on the website and asked if she could let me know where it was (as I had looked carefully). She said "Well, I am telling you now" - basically, take it or leave it. I agreed to pay the extra GBP 22.50 and gave her my credit card information. Later, at 21.30 the same receptionist rang me and said that they would not give me a room anyway. I offered to put down a larger deposit, but to no avail. Good that they rang me to tell me that they had changed their pet policy, but the room could have been booked through any number of booking agencies as the hotel clearly states that they accept pets on each of those sites - my problem was that I rang the hotel to confirm this. I don't know about the hotel itself, but they are clearly not as pet friendly as they claim on various online sites.

  • Stayed June 2014, traveled solo
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Karlshoej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 17, 2014

Handy Hotel for the golf course and town.
Very friendly and efficient staff.
Fantastic views from the room and the rock garden opposite the hotel.
Caldey Island in all its glory.
Great breakfast.
Helpful manager.
Will be going again.

  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank qatarscotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 16, 2014

Super Hotel, superb staff, & fantastic views. Visited for a family wedding, the service was very moving & the meal at the reception was that of a top class restaurant. We enjoyed a lovely long week-end & would certainly visit the Giltar again.

Room Tip: Room 208- Has been refurbished & has superb views.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MistygirlDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 14, 2014 via mobile

Absolutely love this hotel, great location, clean and friendly, fab rooms, the owners truly care about your stay, dont go anywhere else, been staying there for a couple of years, keep coming back. Wouldnt stay anywhere else.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tracey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swansea
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 7, 2014

Stayed there yesterday. Hospitality was wonderful. Rather disappointed games room wasn't available. Bedroom was on slant and more noticeable when sitting by the window and especially when lying in bed. There was cardboard levelling the wardrobe. Disappointed of the choice of the menu for evening meal, not much choice.Breakfast was Absolutely gorgeous. Staff were lovely. We will go back when refurbishment has finished.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank harveymg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
182 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
1 of 5 bubbles Reviewed May 31, 2014

The Giltar Hotel on Tenby’s Esplanade shouldn’t really be relegated to one-star, but it has that rating from me for committing the unforgiveable sin of having an hotel with a restaurant and closing it to residents because it had a private party in. That should never happen. It should be a ‘given’ for a hotel with restaurant to feed its residents.

Having booked some weeks in advance we even phoned a couple of weeks prior to our visit to get our room which was overlooking the car park at the rear, changed to a sea-view at the front. At the same time we asked if it was necessary to book a table for dinner and were assured that it would be unnecessary.

Anticipating food at 7.30 in the evening, therefore, we were brought up short with a ‘closed to residents’ advice from the staff who were working on a wedding party. There was a closed-off section of the restaurant which appeared to be set for breakfast, which could have been utilised if the staff were of a mind to honour their obligations to residents. In the event they didn’t even offer us a plate of sandwiches in the bar……

……one star fully justified.

In other respects the hotel is what you would expect in a British seaside resort; a Georgian-style building, a little tired here and there and higgle-de-piggledy corridors and sets of stairs to rooms all different shapes and sizes. Our rearranged sea-view room was a twin which was really only a single-sized, but we cannot complain about that as it was our choice to move.

The breakfast, which they did agree to serve us, even though they had the overnight guests from the wedding party still in-house, was in the separate dining room which they should have opened for us the night before. It was quite adequate.

But we left the Giltar feeling negative….and no hotelier should want that of his guests.

Room Tip: Sea view rooms may be cramped
See more room tips
  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank Snookoafc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Giltar Hotel

Property: Giltar Hotel
Address: 9 Esplanade, Tenby SA70 7DU, Wales
Phone Number:
Location: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Tenby
#2 On the Beach Hotel in Tenby
#8 Romantic Hotel in Tenby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Giltar Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
Since the hotel was taken over ownership in 2008 we have gone through a refurbishment programme and now offer both Deluxe and Premier rooms individually designed to a high standard with unique features, most with sea views. Enjoy a relaxing drink or bite to eat in our Cwtch bar/lounge with views overlooking Caldey Island. Our restaurant is open to the public and for residents of the hotel throughout the year including Christmas Day. We're a short walk from the historic walled town of Tenby and a stone throw away from Tenby's South Beach with spectacular sea views overlooking Caldey Island. We have a small car park at the rear of the hotel with 14 parking spaces. ... more   less 
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Also Known As:
Giltar Hotel Tenby, Wales

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