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“Good food”

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The Clarence House Hotel
Ranked #13 of 23 Hotels in Tenby
Certificate of Excellence
london
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Good food”
Reviewed April 10, 2014

Stayed here for a long w/end. Went with a coach party the end of March. The hotel is a little tired and dated although they be be doing the rooms up ours wasn't. The bathroom had seen better days and quite grubby also the bedrooms need a good clean as there was thick dust on the bedside cabinet. Saying that the staff were wonderful as I had to move rooms due to there being a sink in the room so not ensuite and very small only a single room and had squeezed a double bed in there so no room to even put a suitcase. our waitress Jacqui was wonderful and the food there was very very good. All in all a very good weekend and if you do go there you will not go hungry breakfast and dinner all very good.

  • Stayed March 2014, traveled with friends
    • Value
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Helpful?
1 Thank marylynh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 11, 2014
I must confess that I am quite horrified that you found your bedroom 'grubby' and 'dirty'. I would really appreciate your contact the hotel directly via telephone or e-mail to tell us which bedroom you were in so that I can look into the matter as soon as possible.
We have now managed to re-decorate every bedroom in the hotel, but can only manage to do a couple of bathrooms each year due to time and finances as we are a small family-run hotel. I do also constantly mention that we are not a purpose-built hotel and therefore have bedrooms of all types of shapes and sizes. We are always happy to move guests to another bedroom WHEN we can.
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546 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Upton upon Severn, United Kingdom
1 review
Reviewed April 8, 2014

My first sort of trip like this with about 50 whist players and I really enjoyed it. The friendly welcome and care shown to us not so young people, with many issues, was very good and i would recommend it to any group holiday makers. The hotel was clean and warm and the food excellentI. I had a single room which was a little small but very clean with a comfortable bed. The. en suite was bijou but new. There was a TV and tea-making facilities. The breakfast was generous served by a cheerful staff. The evening meal had a menu with plenty of choice and you could have alcoholic beverages at a reasonable price served to your table.Afterwards we enjoyed the comfortable lounge or the whist drive in the function room/bar. The group went out every day to explore the area under the excellent guidance of the unforgetable Hubert

Room Tip: if available, you can change your room .
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank EveHuxley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 11, 2014
Thank you for your lovely review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 4, 2014

My husband and I were researching for a coach trip being organised for next year. This hotel had three coaches trips staying the few days we were there in March 2014 so it was an excellent time to see if they could deliver the goods! The welcome at reception was warm and informative. The clean and comfortable room overlooked the magical south beach at Tenby and we could have sat in the comfortable armchairs being mesmerised by that sea view all day but we wanted to explore the area. After a wholesome and generous breakfast served by cheerful waiting staff [who I am convinced had invisible roller skates as they glided around serving the 140 or so guests] we headed off for the day with helpful advice from the legendary Hubert whose knowledge of the area is unsurpassed. Dinner was served from 6.30pm - and again the staff were cheerful, speedy and efficient. A delightful three course table d'hote menu is served with guests making their selection from three choices on each course. Coffee/tea is served as well. A well stocked bar provides a good range of alcoholic and non-alcoholic beverages all at a reasonable price so you won't break the bank with a drink! We were tired after each day out exploring the area so to come back to a good dinner was very reviving. Although we could have experienced the entertainments in the bar after dinner or sat in the quiet room reading, we decided to watch the TV news in our own room. Should you be held up [as we were one day] we phoned the hotel and they put up a light supper for us ready for our return. Special diets were accommodated without any problem provided the information is passed on in good time. Thoughtful, cheerful, efficient and considerate are words that sum up the attitude of the hands-on Managing Director, Penny Phillips, and it has percolated throughout the establishment and its staff. Good honest service, good honest home cooking and good honest value for money. We look forward to basing our coach trip there next year.

Room Tip: If you prefer a walk-in wet room, ask as there are some available. Ask also if you can enjoy a good...
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  • Stayed March 2014, traveled on business
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Helpful?
1 Thank ValW350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Smile and the world smiles with you... Thank you for your lovely review!
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Newport, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 30, 2014 via mobile

Stayed here for one night. The place was clean enough and the bed was comfortable. The room we stayed in is described as a "compact sea view double" and it's an accurate description, great sea view, tiny room. Ok for one night but I wouldn't want to spend a week there.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank zooks15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Thank you for your review. I do keep mentioning in my replies that the hotel is not a purpose-built hotel like a Holiday Inn. All of our rooms are different shapes and sizes and we are ALWAYS happy to move guests to another bedroom, on arrival, WHEN we can.
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Great Malvern, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 26, 2014

I was so glad that I booked a recent Spring break at this excellent hotel, after seeing it advertised on their website.
I was also lucky enough to manage to get one of their Seaview, Premier Kingsize Bed rooms. Although I paid extra, it was well worth it, because of the large size and attractive decor of the room and the magnificent sea views from all four windows.
Breakfast and dinner were very good with ample portions served by efficient and friendly waitresses.
The receptionists were always extremely helpful and went out of their way to answer your questions.
But it was Hubert who has worked there for 40 years and is a legend who made my stay so fantastic and memorable.
He kindly arranged for me to go with a coach trip to visit the Dylan Thomas home at Laughne after finding out that I came by train and that it would be difficult to get there by bus.
He fulfilled a longstanding ambition for me and I will always be grateful for his thoughtfulness.
All in all a magical visit to a warm and welcoming hotel.

Room Tip: Room 218 is large with wonderful sea views from all four windows.
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  • Stayed March 2014, traveled solo
    • Value
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Helpful?
1 Thank Maggie259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Thank you for your lovely review - much appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgend, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 21, 2014

stayed at The Clarence House Hotel early in march 2014 typical old British hotel .clean rooms small but warm excellent view of the sea front from my room bed comfortable but heavy quilt not to my liking bathroom had all you needed in a tight space all staff were friendly and i would go back.. but i was only there one night bar subsidised for hotel residents £2.30 a pint very good value. breakfast was nice exept the coffee 7 out of 10 (this was a boys night out in tenby)

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alun d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Thank you for your lovely review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 2, 2014

A lovely welcoming hotel, very homely and a beautiful location it is on the Promenade facing the sea. Great views of Caldey Island and one of the gorgeous beaches. Tenby itself is so picturesque, very small resort but has everything you need and is easily accessible. Take time to visit Saundersfoot and the other beautiful resorts surrounding it. So many lovely places to see

  • Stayed April 2013
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Angriotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Thank you for your lovely review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Clarence House Hotel

Property: The Clarence House Hotel
Address: Esplanade, Tenby SA70 7DU, Wales
Location: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Tenby
#11 Family Hotel in Tenby
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Clarence House Hotel 2*
Number of rooms: 77
Official Description (provided by the hotel):
The Clarence House Hotel is a 2 Star. Grade 11 listed building superbly situated in the middle of the Esplanade on the South Shore with superb views of St Catherine's Island, Castle Beach, Caldey Island and Giltar Point. The beach can be accessed across the road and the town centre is a few minutes level walk away. The hotel is very disabled-friendly with the lift level to ALL floors and level, ground floor access to the Seagull Bar, Rose Garden, Reception and Dining Room. We pride ourselves on our stunning sea views, friendly and very helpful staff, high level of cleanliness and good traditional food. 'HAPPY HOURS' EACH NIGHT 5PM - 6PM AND 8PM - 11PM. Pets welcome. FREE WIFI THROUGHOUT THE HOTEL. ... more   less 
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Also Known As:
Clarence Hotel Tenby
The Clarence House Hotel Tenby, Wales

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