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“Just ok”

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The Clarence House Hotel
Ranked #13 of 24 Hotels in Tenby
Certificate of Excellence
Newport, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Just ok”
3 of 5 bubbles Reviewed March 30, 2014 via mobile

Stayed here for one night. The place was clean enough and the bed was comfortable. The room we stayed in is described as a "compact sea view double" and it's an accurate description, great sea view, tiny room. Ok for one night but I wouldn't want to spend a week there.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank zooks15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Thank you for your review. I do keep mentioning in my replies that the hotel is not a purpose-built hotel like a Holiday Inn. All of our rooms are different shapes and sizes and we are ALWAYS happy to move guests to another bedroom, on arrival, WHEN we can.
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537 reviews from our community

Traveler rating
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    175
    73
    31
    33
See reviews for
86
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8
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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English first
Great Malvern, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 26, 2014

I was so glad that I booked a recent Spring break at this excellent hotel, after seeing it advertised on their website.
I was also lucky enough to manage to get one of their Seaview, Premier Kingsize Bed rooms. Although I paid extra, it was well worth it, because of the large size and attractive decor of the room and the magnificent sea views from all four windows.
Breakfast and dinner were very good with ample portions served by efficient and friendly waitresses.
The receptionists were always extremely helpful and went out of their way to answer your questions.
But it was Hubert who has worked there for 40 years and is a legend who made my stay so fantastic and memorable.
He kindly arranged for me to go with a coach trip to visit the Dylan Thomas home at Laughne after finding out that I came by train and that it would be difficult to get there by bus.
He fulfilled a longstanding ambition for me and I will always be grateful for his thoughtfulness.
All in all a magical visit to a warm and welcoming hotel.

Room Tip: Room 218 is large with wonderful sea views from all four windows.
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Maggie259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Thank you for your lovely review - much appreciated!
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Bridgend, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed March 21, 2014

stayed at The Clarence House Hotel early in march 2014 typical old British hotel .clean rooms small but warm excellent view of the sea front from my room bed comfortable but heavy quilt not to my liking bathroom had all you needed in a tight space all staff were friendly and i would go back.. but i was only there one night bar subsidised for hotel residents £2.30 a pint very good value. breakfast was nice exept the coffee 7 out of 10 (this was a boys night out in tenby)

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alun d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Thank you for your lovely review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 2, 2014

A lovely welcoming hotel, very homely and a beautiful location it is on the Promenade facing the sea. Great views of Caldey Island and one of the gorgeous beaches. Tenby itself is so picturesque, very small resort but has everything you need and is easily accessible. Take time to visit Saundersfoot and the other beautiful resorts surrounding it. So many lovely places to see

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angriotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, April 8, 2014
Thank you for your lovely review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed February 6, 2014

A VERY friendly hotel that welcomes with open arms.
Large function room, entertainment was top class and the staff literally treat you as one of the family.
Of all the hotels along this stretch this was packed with people and atmosphere. The rooms are rather dated but they were spotlessly clean.
Staff were totally efficient and friendly at all times, we didn't want to leave
The outside garden would be nice in the better weather. Would recommend.

Room Tip: The sea view rooms offer magnificent views-but probably cost more than the standard rooms
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phyllis23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, February 21, 2014
Thank you for your lovely review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

I stayed at the Clarence House during late November in my capacity as a coach driver.
Staying in sea-side towns is my 'stock-in-trade',so I have some knowledge born of experience staying at many hotels around the UK.
This hotel I couldn't find fault with in any way.
The staff were friendly and efficient; it was refreshing that they were indigenous to the area and not callow youths that can be the norm in some establishments.
The evening meals were very creative, and a cut above the standards of the usual 'coach hotels' that I stay at.
One particular member of staff is worthy of note: Hubert. He was a great help and a true gentlemen in every respect.

Room Tip: Hotel is on the esplanade and has four floors of rooms facing the ocean.Choose levels 1 to 3, as top...
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roland r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, December 6, 2013
Thank you for your lovely review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

Went with Angela Holidays. Stayed for 4 nights "Turkey & Tinsel", beautiful location. On arrival our coach party was quickly and efficiently allocated rooms. We had room 112 facing the sea and with a small balcony ideal for taking photos of the stunning views. Our son had a rear room fairly small but big enough for a single occupancy. Both rooms were spotlessly clean, beds comfortable and plenty of storage space for clothes etc.
There was good live entertainment 3 evenings out of the 4 that we stayed.
Meals were excellent and various choices of menu available. My son is a fussy vegetarian but this was no problem to Cheryl, our waitress. She went out of her way to ensure that we all ate well. All the staff were very friendly and helpful. Would definitely recommend this hotel and will hopefully be back next year. Tenby itself is a lovely place to visit...

Room Tip: We had 112 which was on 1st floor facing sea. A good size room and no noticeable noise during the ni...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, December 6, 2013
Thank you for your lovely review. We are always more than happy to cater for various diets as long as we are aware of them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Clarence House Hotel

Property: The Clarence House Hotel
Address: Esplanade, Tenby SA70 7DU, Wales
Location: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Tenby
#11 Family Hotel in Tenby
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Clarence House Hotel 2*
Number of rooms: 77
Official Description (provided by the hotel):
The Clarence House Hotel is a 2 Star. Grade 11 listed building superbly situated in the middle of the Esplanade on the South Shore with superb views of St Catherine's Island, Castle Beach, Caldey Island and Giltar Point. The beach can be accessed across the road and the town centre is a few minutes level walk away. The hotel is very disabled-friendly with the lift level to ALL floors and level, ground floor access to the Seagull Bar, Rose Garden, Reception and Dining Room. We pride ourselves on our stunning sea views, friendly and very helpful staff, high level of cleanliness and good traditional food. 'HAPPY HOURS' EACH NIGHT 5PM - 6PM AND 8PM - 11PM. Pets welcome. FREE WIFI THROUGHOUT THE HOTEL. ... more   less 
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Also Known As:
Clarence Hotel Tenby
The Clarence House Hotel Tenby, Wales

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