We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fawlty Towers”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
The Clarence House Hotel
Ranked #13 of 23 Hotels in Tenby
port talbot
Level 1 Contributor
3 reviews
“Fawlty Towers”
Reviewed August 19, 2013

Booked a 1 night stay and paid the higher rate of £100 per night for a nicer room, what a disappointment the room was tiny and well in need of being renovated, so small you couldn't swing a cat in there, would of liked to see the other rooms if this was 1 of the better 1's. Very noisy till early hours of the morning. Breakfast was a shambles... Will not be returning.
The only good thing are the staff who were very polite.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ceri l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, August 23, 2013
I was very sorry to see your review. Please note that the Clarence House Hotel is not a purpose-built hotel and nearly all of our rooms are different shapes and sizes. I am sorry you found the hotel noisy - we do have a night porter and he is as good as gold, especially with our CCTV footage to help him.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

566 reviews from our community

Traveler rating
    240
    181
    78
    31
    36
See reviews for
93
179
24
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Cardiff, United Kingdom
2 reviews
Reviewed August 17, 2013

We spent a one night stay at the hotel with our young daughter and the welcome and assitance we received were fantastic! Very friendly owner and staff. Felt like a home from hom. Wonderful location, with incredible views and very close to the center of town. Breakfast was good and the waiting staff were accommodating and friendly. Would definitely stay again. Thank you for a short, but very pleasant stay

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irwol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, August 23, 2013
Thank you very much for your lovely review. Much appreciated!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Talbot, United Kingdom
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 10, 2013

Hotel is nice, it said we had a restricted sea view this was a lie, we had an excellent sea view, it was stunning. Its really good value the room was small and the bathroom was similar to a wet room. But we was to busy enjoying tenby to care. Breakfast was good and service was excellent. For a great value stay i would be going back.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tanya015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, August 23, 2013
Thank you very much for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modena
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 8, 2013

We spent a long weekend here in early August 2013. The hotel has a stunning location overlooking Caldy Island and many rooms have a sea view, so ask if one is available. Rooms are basic but very clean and comfortable, with good mattresses. Breakfasts are traditional and served by friendly waiting staff. For evening meals you can choose from three options per course.
Apart from the wonderful peaceful location within walking distance of the town centre, Clarence House's unique selling point is the warm welcome and consistently helpful service from all the staff. If you are lucky enough to have Hubert accompany you on a guided tour of the area, you will enjoy his entertaining way of sharing his extensive knowledge of this area.
Warmly recommended

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Puccinichick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, August 23, 2013
Thank you very much for your lovely review. Hubert is a star!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Desborough
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 8, 2013

The food was good, the restaurant was large and busy but the service was good considering the large number of guests. The hotel is on the front and in a good position on the cliff-top, but it could do with updating and reminded me of a residential home. The staff were fine. Mine was a coach trip late booking so I was given a room on the top floor. It was obviously a large room that had been divided into 2. It was pretty awful and very small and narrow. The partition wall was very thin so I heard the next occupant quite clearly. Very disconcerting and annoying. The window was very dirty and I had to stand on a chair to see out of it to the sea. The bed was meant to be 3ft due to the size of the headboard, but it was in fact 2ft 6ins. The 'en suite' shower room was up a high step, an afterthought and not nice. I didn't fancy a shower all the time I was there so strip washed. The tv was high on the wall so I had to lay in bed to watch it and got neck-ache and the programmes were very limited - 2 channels at most. I can't comment on the other bedrooms of course, but this one should have attracted a discount and not a single supplement. I'm used to all sorts of accommodation, but this was really poor as a bedroom and defied the Trades Description Act as such. Apart from all that the hotel was in a good position and close to the town and it's possible to walk down to the beach if you can tackle a steepish hill. The town itself is quaint and the shops interesting - we don't all want the shopping mall experience. The beach is very wide, long and clean. I loved Tenby and the surrounding areas but it was just the room that I could have done without.

Room Tip: Choose a room on the front of course but NOT on the top floor.
See more room tips
  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, August 23, 2013
Thank you for your review. Please note that the Clarence House Hotel is not a purpose-built hotel like a Holiday Inn - all of our rooms are different shapes and sizes.
We do struggle to clean the outside of the fourth floor window as our window cleaner cannot reach that far - however, I will look into it.
I wish you had mentioned your TV to one of the staff and we could have retuned your TV for you as all of our televisions have freeview channels on them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2013

We booked last minute,so didnt expect any availabilty, but we were lucky..
our rooms were on the 4th floor, small double and small twin, but very nice. later that afternoon a group of noisy men moved in for 1 night, so we expressed our concerns to reception and were offered 2 rooms on 2nd floor... no hassle,amazing..lovely rooms there also, clean, quiet, plenty of tea and cofee, really good entertainment on Sat night,
We were 2 single over 60.s and joined in happily with the coach that came later.
Cannot comment on food as we ate out, breakfast was good tho, staff so friendly and helpful, location superb, around the corner fron the town, across the road from the beach..we will be back.... a truly lovely 3 days..fully recommend this quirky hotel.

Room Tip: the front balcony rooms are the best
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mwfanwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, August 19, 2013
Thank you for your lovely review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 3, 2013

We started in room 110, which had a sea view, and a balcony. The bed was enormous and very comfortable. We enjoyed our stay so much we asked for another night, but room 110 was not available. We were transferred by staff to room 104.!! WOW this was an amazing room. Light, airy with separate shower cubicle in bathroom. Balcony was much bigger, giving us even better sea views, even when in bed you could see the sea from every window. Lifts to all floors make it perfect for the less mobile. Staff are so welcoming, everyone smiling and pleasant,no matter how busy they were. The food (we had both the breakfasts and an evening meal) were superb, the evening meal was 3 courses , with choices for each one, followed by tea or coffee. even though they were very busy, the waitresses seemed to find time for conversation and making sure everything was to your liking.
No negatives about this hotel, we came home today and are already looking at when we can rebook for another stay.. In room 104 of course.

Room Tip: Sea views are spectacular, ask for a premier room to get the best of everything.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review, August 19, 2013
Thank you for your lovely review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tenby hotels
0.0 mi away
The Esplanade
The Esplanade
#12 of 23 in Tenby
267 reviews
0.1 mi away
The Imperial Tenby Hotel
0.4 mi away
Fourcroft Hotel
Fourcroft Hotel
#11 of 23 in Tenby
399 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Broadmead Boutique B&B
0.9 mi away
Heywood Spa Hotel
Heywood Spa Hotel
#4 of 23 in Tenby
715 reviews
0.1 mi away
Farnham Hotel
Farnham Hotel
#2 of 23 in Tenby
338 reviews
Show Prices
Show Prices
Show Prices

Been to The Clarence House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Clarence House Hotel

Property: The Clarence House Hotel
Address: Esplanade, Tenby SA70 7DU, Wales
Location: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Tenby
#11 Family Hotel in Tenby
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Clarence House Hotel 2*
Number of rooms: 77
Official Description (provided by the hotel):
The Clarence House Hotel is a 2 Star. Grade 11 listed building superbly situated in the middle of the Esplanade on the South Shore with superb views of St Catherine's Island, Castle Beach, Caldey Island and Giltar Point. The beach can be accessed across the road and the town centre is a few minutes level walk away. The hotel is very disabled-friendly with the lift level to ALL floors and level, ground floor access to the Seagull Bar, Rose Garden, Reception and Dining Room. We pride ourselves on our stunning sea views, friendly and very helpful staff, high level of cleanliness and good traditional food. 'HAPPY HOURS' EACH NIGHT 5PM - 6PM AND 8PM - 11PM. Pets welcome. FREE WIFI THROUGHOUT THE HOTEL. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA and Priceline so you can book your The Clarence House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarence Hotel Tenby
The Clarence House Hotel Tenby, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing