We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Kiln Park is Terrible”

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Tenby
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Kiln Park Holiday Centre - Haven
Ranked #2 of 18 Specialty Lodging in Tenby
Kilsby
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
“Kiln Park is Terrible”
Reviewed August 16, 2006

Having researched camping sites in Wales, I was persuaded to book a pitch at Kiln Park in Tenby. We just got home tonight from a week at Kiln Park - and I have to say that the whole experience was a nightmare.

The site took my money gladly and then offered precious little in return.

The toilets were absolutely filthy. In fact they were Portaloos. Three for the males and three for the females. For the males, the three toilet block had one toilet permanently closed, one with a malfunctioining lock and no toilet seat, and the third, when you queued for access, grudgingly functional.

For the women, again three toilets, but two were constantly out of order, with the third missing a toilet seat.

We tried to complain about this and many other things, but our complaints were met by complete indifference by the staff, who declared that they were 'not slaves'. When we asked to speak to a manager, we were told that we would be lucky, since they were 'not around'.

If I were you, I'd give this place an enormous wide birth. The toilets on the motorway services were ten times as clean and well attended.

Don't do it!

  • Liked — Nothing
  • Disliked — Everything
  • Tips/Secrets — Don't go there
  • Stayed August 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank barnes123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,015 reviews from our community

Traveler rating
    334
    333
    177
    98
    73
See reviews for
714
121
3
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • German first
  • Any
English first
Hereford, United Kingdom
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 7, 2006

over flow campsite great (Bluebell) overall facillities very good but shower block appauling, shower curtains covered in mildew,mould, sand in shower bases, although there were people cleaning inside, the showers were not very impressive.But they were a good size. Also the toilets were not very clean. AND there was only one block for the whole site.

  • Liked — situation
  • Disliked — cleanliness ie: shower block, toilets
  • Tips/Secrets — need 20ps for hairdryers
  • Stayed August 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
6 Thank florry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 24, 2006

On ariving a Kiln Park we found the camping field really full, which was a good sign. It was 14 years since our last visit and found so much had changed, especially the club house and the entertainment programme. The club house was much more elaborate and up- to- date compared to the old one, it was a pleasure to be in. However, the entertainment had changed completely. There didn't seem as many daytime activities for children compared to some holiday villages and there was no ball room dancing for the older generation anymore. They had replaced the old dance floor with a much smaller one and even for disco dancing this was a stuggle to get onto some of the time.
The entertainment we did see was great and the funstars were absolutely fabulous with the kids and the entertainment they provided, the kids are really missing them all after just 3 days. So really my point would be for Kiln Park to give us a little more of what we like and bring back the old magic. DO NOT change the staff as they realised that more activities are needed and were very willing to accommodate the guests. In general the park is clean and tidy and offers its guests many features. Well worth another visit to Kiln Park.

  • Liked — lOCATION TO TOWN AND BEACHES
  • Disliked — THE SHOWER FACILITIES CLOSED TOO EARLY
  • Tips/Secrets — A ONE WEEK STAY IS NOT ENOUGH
  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank hakin1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 8, 2006

Just got back yesterday from a week in Kiln Park.
It was our first time taking the kids ( 6 & 3) on a proper holiday and I must say that it couldn't have been better. There was so much to do that we ended up not getting everything in.
Booked a gold star caravan in central park west and it was lovely. Spotlesly clean.
Entertainment was fantastic for the children. Even as an adult sitting there all night it was entertaining. The staff were great - the restaurant was well above my expectations and not overly priced either for that matter.
The only thing I would say is take plenty of money....toys etc are quite dear especially if your exchanging euro to sterling then it works out quite expensive.
All in all a great holiday was had by all and there were lots of tears when we were leaving. Can't wait to go back next year.

  • Stayed July 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank NoraBattie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 25, 2006

My sister and her two small children (aged 6 and 9) and I with my daughter (aged 12) have just returned from a lovely time in Kiln Park, Tenby, and I have to say we found very little to fault. The staff were very helpful and friendly and really work hard to entertain the children. The food in the restaurant was good and reasonably priced, the curry night was a big hit!!

However, the place is quite tired looking. While the staff worked hard, tables were often "sticky" and not cleaned well. Likewise the toilets were not the cleanest. The bar "Enery's" clearly had a sign up saying that children under 14 were not allowed on the premises but we found that children of all ages were often there....I accept that the world cup may have had something to do with this.

On the whole we had a very positive experience at Kiln Park and while its not a rocking singles holiday its perfect for children, our gang certainly loved every minute of it and were disappointed to be heading home.

Stayed June 2006
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2006

I got back yesterday after a week, it was totally great, great beaches, great views, great entertainment and very very wide choice of activities to do on camp and off the camp, i was going to rent a caravan but me and my dad prefered the tent, it was about £190 for a week an it was excellent, butiful place, great pools, perfect clubs, we were on an overflow field which could not have been any better. I am 15 an i enjoyed it, great history amazing location, good people, i can not find one bad thing about it.

For Kids you couldnt find a better more enjoyable place, for adults; lots of history, great beaches, great sights and gud entertainment and an arcade to get rid of the YOU-KNOW-WHATS ;) hehe

Ryan

razzo12@hotmail.com if you need anymore information on the best places to visit around the park you couldnt find a better person

  • Stayed May 2006
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank RyanMR91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glynneath
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 13, 2006

I stayed in a caravan on Kittywake. The Caravan itself was fantastic. It was Gold star with C/H and D/G. It was our 3rd time to stay at the park. When we arrived we were shoced that all the grass in kittywake had been cut up to provide Gas meters to each caravan, What a muddy, sandy mess. The area in Kittywake has not been developed like the rest of the site, but it is the best location to stay on the site, near all the facitlities. Not only was the grass cut up byt there where vehiles park outsie the caravans on the grass making the place unsafe for the children to play.Where are the security???
The toilets in the Club house are stinking and smelly, which has been the case in the last 3 years I have been there.
I really hope that the owners of Kiln park will lay some grass in kittywake to make it the pretty place it has always been.

Stayed April 2006
Helpful?
12 Thank ChrisGlynneath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tenby hotels

Hotels you might also like...
Travelers also viewed these Tenby hotels
0.5 mi away
Premier Inn Tenby Town Centre Hotel
0.8 mi away
The Park Hotel Tenby
The Park Hotel Tenby
#8 of 24 in Tenby
499 reviews
0.6 mi away
Atlantic Hotel
Atlantic Hotel
#6 of 24 in Tenby
406 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
The Esplanade
The Esplanade
#11 of 24 in Tenby
242 reviews
0.3 mi away
Heywood Spa Hotel
Heywood Spa Hotel
#3 of 24 in Tenby
666 reviews
0.7 mi away
The Clarence House Hotel
Show Prices
Show Prices
Show Prices

Been to Kiln Park Holiday Centre - Haven? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kiln Park Holiday Centre - Haven

Property: Kiln Park Holiday Centre - Haven
Address: Marsh Road, Tenby, Wales
Phone Number:
Location: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 18 Specialty Lodging in Tenby
Hotel Class:4 star — Kiln Park Holiday Centre - Haven 4*
Number of rooms: 700
Also Known As:
Kiln Park Hotel Tenby
Kiln Park Tenby
Kiln Park Holiday Centre - Haven Tenby, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing