Stayed for 5 nights B&B in September as a break to include my wife’s birthday. Hotel was excellent. We booked an executive room with a balcony, which was on the upper floor and overlooked the garden. The room was superb, clean and bright with lovely large patio window leading out on to the balcony. Bathroom modern and spotlessly clean. Unfortunately, due to the weather the balcony was not utilised to the extent that we were hoping. I found the décor classic rather than dated with maybe one or two areas in need of a freshen up. I’ll list the down side first. Firstly on approaching reception, (the reception being empty) the receptionist carried on filing paperwork rather than attending to the paying guests, telling us she would be with us shortly. Surely as paying guests we are more important than filing and the first point of contact for the guests. Secondly although the leisure facilities were good the male changing rooms were in need of a makeover with none of the lockers lockable. On two occasions during our stay the Jacuzzi was cold and on both occasions we were told it had been repaired earlier in the day. On the plus side the restaurant is superb. Unlike other reviewers I prefer table service to buffet breakfast. An interesting and varied breakfast menu with something for all tastes. Although we booked B&B we ate at the hotel on 3 evenings on the £20 deal. I have to say that the food was worthy of a 4 star hotel and for the price I don’t think we could have done better in the town. The bar area was nicely decorated with lovely leather sofas and chairs. The walk in to town was a little further than we were expecting but so long as you are able bodied its only 15 minutes away and well worth the visit. The return journey will take a little longer as there are a couple of steep hills. We found the rooms warm and comfortable and the wi-fi worked well. The staff were helpful and courteous and all-round I felt we got good value.
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- Also Known As:
- Heywood Mount Tenby
- Heywood Mount Hotel Tenby
- Heywood Spa Hotel Tenby, Wales