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“Fantastic place to stay in Tenby”
Review of Fourcroft Hotel

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Fourcroft Hotel
Ranked #11 of 23 Hotels in Tenby
Certificate of Excellence
Reviewed July 21, 2013

We stayed here for 1 night on 20th July and our only regret is that we weren't staying for longer!

We arrived before check in time but our room was ready so could get straight in. After a short walk to the main bit of town and a leisurely lunch at the hope and anchor we headed back to hotel and made use of the pool. With towels provided and the lovely heated pool we spent a lovely afternoon and early evening using the facilities in the sun. We used the bar in the evening and the drinks and ambiance were great.

This morning breakfast was fantastic and there was a choice of virtually anything you could think of. The serving staff were great and there was constant topping up of the buffet items as well as checking that everything was OK.

Today was a beach day and they were happy for us to use the pool changing area before we drove home which was very kind and much appreciated.

Our room was lovely with a table and chairs to sit at the window and appreciate the great sea views and the beautifully maintained gardens with steps leading down to the beach. The shower room was lovely and all decoration and furnishings seemed very new.

Yes £130 for 1 night was not cheap, however neither were the facilities or service so we would consider it money well spent. We will definitely be returning at some point in the future.

One tip is that if you are eating out in Tenby I would recommend you book a table somewhere as we found it almost impossible to get a meal in town last night without reservations or a ridiculously long wait. Luckily we found a great Greek Restaurant which saved us from eating fish and chips on the wall :)

Room Tip: We were in room 5 and loved it
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  • Stayed: July 2013, traveled as a couple
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2  Thank KMcG68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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298 - 304 of 425 reviews

Reviewed July 12, 2013

Love our stop over inTenby, the hotel has a beautiful view of the beach, has a proper gate to go down and a garden terrace so cute to chill out. the rooms big enough for a family with 2 daughters, WI FI, tv, lovely swimming pool, nice guy from the hotel in this area to give us advices. staff were very kind, nice and friendly with us. The Welsh breakfast was unique...to recommend!!! no parking but we could found in front of the road a space to park.

Room Tip: Rooms with sea view and ask for a parking space
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  • Stayed: July 2013, traveled with family
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1  Thank Mirka R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

A hideous rip-off. We booked online, £130 a night for double room, the outside looked nice, we were expecting the Grand Hotel – it turned out to be only a large B&B. Creaky stairs, narrow corridors with red carpet and green walls, exposed conduit runs and old basic fluorescent lights. The lift started at the half landing up from the ground floor – so you had to walk up a flight of stairs to get to it – and stopped at the half landing between first and second floors, then last stop on the top floor. The doors to the rooms were plain painted old flat-faced doors, with cheap aluminium handles and a Yale lock – the old kind, fixed on the inside of the door, slam the door to lock. The bedroom floor was sloping (hence also the bed); the en suite had been carved out of the room like a domestic DIY shower room; dented hollow-core flat painted door with same aluminium handles, small shower cubicle with a small shower head you wouldn’t even have at home. The sash window had no sash cords! so was not counter-weighted, just fell back down as you opened it, didn’t stay where you left it. Fortunately the top sash was either painted or ill-fitting shut, so did not drop. The lower opening window was only about a foot/300mm off the floor, with no barrier – amazed that it has been allowed by hotel inspectors. 15” TV, no fridge in room. No interior designer has been near the place, it just looks like a domestic conversion. Might have been OK in the 1970s, but things have moved on. Oh, and there's very limited parking - extra charge. Otherwise find a place on the crowded streets.
Good things? Yes, it has The View of Tenby from the front rooms; quiet street; the room and bedding was clean (but who needs a 10.5 tog duvet in July?), there was hot water. It’s OK as a B&B, we would have been happy to pay half what they charged.

  • Stayed: July 2013, traveled as a couple
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5  Thank A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmrysL, Owner at Fourcroft Hotel, responded to this reviewResponded July 17, 2013

We do ask that guests tell us during their stay if they are displeased with anything. Had you mentioned your dislike of the room at the time of your stay we would have happily showed you some alternatives (an upgrade would in fact have been possible for those dates). As room 28 is not our largest room I am sure you can agree that a TV lager than the 17” (not 15”) flat screen provided would look very much out of place. With regards to the window, the bottom sash is not meant to open (health & safety advice from Pembrokeshire County Council), hence no cord or counterweight. The fixing brackets have not been replaced, so many thanks for raising this point. The top window, however, does open as I have done this personally today. Again had you mentioned this to a member of staff we could have advised you at the time.
Green in the hall way is again authentic and in keeping with a Georgian period house. While this may not have been your choice of colour it was the preferred colour for keeping in tone with the hotel.
Only 4 & 5 star hotels in Pembrokeshire will have a fridge in the room (and only some at that). However, again, had you mentioned to a member of staff that you required something to be refrigerated we would have accommodated your request as we do for so many other guests on a regular basis.
A B&B would not have provided you with highly trained staff, room service if required, lunches by the pool or in our gardens, evening meals, an outdoor heated pool with loungers & a toddlers’ play area, indoor spa & sauna, and games rooms or, indeed, a bar. By definition we are a hotel. As the name suggests, a B&B would have required you to leave after breakfast and not reappear until the evening, unless they were providing dinner.
Our hotel thus provides more than that so I think your nomenclature is wide of the mark.

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Reviewed June 23, 2013

stayed in family room with husband and two granddaughters lovely sea facing room staff were lovely we really enjoyed the hollywood bar and the breakfast was one of the best ive ever had would definitely stay there again spotless room

Room Tip: got room bit cheaper by phoning the hotel
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  • Stayed: July 2012, traveled with family
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2  Thank 86lynne86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

We stayed in this hotel to break our journey before getting the ferry at Pembroke dock. It is a beautiful old building, well maintained and run efficiently. We dined in the restaurant in the evening and the food was good, the service excellent. They do a lovely french bread pizza for kids which one of ours devoured. The breakfast was excellent also. Across the road there is a private(hotel) terraced garden which goes down a series of stairs to the beach. Again, very well maintained. In short, it is an excellent friendly hotel in a good location. Highly recommended.

  • Stayed: June 2013, traveled with family
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1  Thank Niall F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

Stayed one night at hotel. Lovely views from room, clean and tidy room. Very friendly and helpful staff made 4yr old very welcome. Spent some time in games room and seen pool didnt use it. Hotel is a little dated but would reccomend this hotel.

Room Tip: Book for the sea views
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  • Stayed: June 2013, traveled with family
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Thank vicki j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

We very rarely holiday in England but were invited on a family holiday in Tenby and had the pleasure of staying at the Fourcroft Hotel recently. We found the Hotel very charming with fantastic staff all across the board - they couldn't do enough for you. We had a large seafront room which was nicely decorated with a modern bathroom and plenty of white fluffy towels. The view from the window was stunning. The only small criticism was that the balcony was rickety to say the least - but other than that no complaints. The breakfasts were lovely from the hearty full welsh breakfast to the other various combinations available - kippers, smoked salmon, massive ommlettes, etc.... There was a well stocked bar, lovely sandwiches, etc available at lunch times, a small pool and stunning tiered gardens leading to a gorgeous beach - who could ask for more. A short stroll took us into the charming town of Tenby with its winding streets and some lovely shops, restaurants, Cafes and pubs - and all completely 'tack' free. We took a boat trip over to Caldy Island which was beautiful and an interesting day out. All in all I would definately recommend Tenby for a British holiday and certainly the Fourcroft Hotel and hope to return in the future.

Room Tip: A sea view is a must - stunning & worth the extra charge.
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  • Stayed: May 2013, traveled with family
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Thank nataliebuckely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fourcroft Hotel

Address: North Beach View The Croft, Tenby SA70 8AP, Wales
Location: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
#14 Family Hotel in Tenby
#16 Romantic Hotel in Tenby
Price Range: $131 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fourcroft Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Overlooking Tenby's Blue Flag North Beach & old fishing harbour, Fourcroft Hotel has spectacular terraced gardens leading down to the sea. ... more   less 
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Also Known As:
Fourcroft Hotel Tenby, Wales

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