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“"Absolutely disaster, cold and horrible. Never ever stay here."”

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Grattons Cedar Lodges
Certificate of Excellence
Reviewed August 24, 2012

Expecting a lovely warm comfy lodge, we got a horrible freezing cold shack. Theres no other way to describe it. When we first arrived after a long,uncomfortable drive, we were greeted with a steep hill and we expected it to get better but it didnt infact it got worse. The lodges were all scattered around on a hill with very steep steps going up to them. We had hoped we were going to get a lodge (we thought at the time) right at the bottom as we had 4 very heavy cases and alot of bags to get inside. But we were greeted with the news that our shack was right at the top of the hill. So consequently we had to get the cases all the way up the hill. In hurry to get everything up I shut my thumb in the car door. So I rushed upstairs to run it under some water when i turned the tap it took about 5 minutes to get to at least a reasonable temperature. Then i gave up and wanted to go and sit on a comfy sofa to think of what to do but it was like siting on concrete it wasnt comfy at all. We then decided to go back in the car as it was far to cold to stay in the shack. We then drove about for a bit as the car was warmer then the shed. We then had to go back at midnight after going to A&E for 4 hours. Even that was terrible. We tried turn the heaters but if we had left it on it would have burnt the shed down. The shack had a corner kitchen with was dirty with foil underneath the cooker. The eating area was a wooden tiny picnic table. The lounge as I already was like sitting on concrete. The bedrooms were just miniscule. Freezing cold absolute disaster and horrible. Never ever stay here. I am now grateful for anything i stay in after this disaster holiday.

  • Stayed: May 2012, traveled with family
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3  Thank Vicky T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 - 115 of 115 reviews

Reviewed August 23, 2012

Described as a group of homely, 'warm' holiday lodges, the Gratton Cedar Lodges seem - perhaps not a delight - but at least habitable on its advertisement. Although we cannot blame the acccommodation for the weather, our weekly stay at the lodge in May of this year really was terrible to say the least. After a long journey, all we wished to do was sit down. Did we find anywhere? I think you know the answer. This was something else.

The location was okay as it was near a lot of tourist sites. Although, being located on a steep hill was hard to get to even in a 4x4. Also, the help we received on arrival and during our stay was minimal.

The shack - regrettably the only way to describe it - had three small, cramped rooms - a family lodge - and one toilet with no door. It seemed a dog was still living in the lodge (as pets are allowed) with the damp wet dog smell that we were constantly met with on return.

The grill was dirty, still had foil underneath it, and wouldn't heat anything. The kitchen was a tiny square corner of the hall/living room/dining room, and definitely didn't have enough room for a week's worth of food for a family of four. As for the bedrooms - cramped doesn't cover it.

The main problem, however, was the immense cold. All of the windows on the property were ice cold - in April - and hence let in a constant frosty draft. Although we were not expecting it to be warm in Devon in the Easter holidays, but the complete lack of heating facilities within the property was diabolical. The cold made it almost inhabitable for the five days we stayed - every member of our party caught a cold from the freezing environment. We repeatedly woke up in the middle of the night shivering and with an icy cold face - we had to eat out every evening as we couldn't bear to stay in the cold any longer. It got so bad that we found ourselves sitting around the storage heater warming ourselves up as it didn't circulate the room.

As for the shower - there was no hot water, and even when the water began to work there was only a tiny trickle. Luckily for us we had an apartment booked in Newquay for the second week of our stay - which was fantastic in comparison. For £50 a night the value for money was very poor.

Take my advice - never stay here.

  • Stayed: May 2012, traveled with family
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2  Thank Emma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2012

Our stay here was awful our lodge or hut for a want of a better word was just unbelievable would not reccomend this place even for free! The location of the hut is up a mountain!!! We are all physically fit and the steep walk back from the very small town one pub one shop took it out of us. There was dog hair in the place, we couldn't get the steam out of the hut once each of us had a shower, we couldn't keep the place dry after the awful experience of the used shower curtain wrapping itself around you!!! Our clothes eventually started to get damp and smell. The bedding was very stale smelling and the bedroon was about as big as the double bed in there and the make shift wardrobe??? Laughable we didn't hang our clothes in it due to the worry of it collapsingTheres nothing here what so ever to do we had to drive everywhere, it all felt quite isolated. Around the hut was too much folage hence no airation around us. Leading to it was makeshift stone steps which on a very wet day you will brak your neck on, This is not a place i would have stayed in if i had read the reviews before hand due to there not being any i have felt the need to warn you before you spend your hard earned money here we laughed due to our group[ had we not been here together i would have cried and driven straight home!!!!

  • Stayed: August 2012, traveled with friends
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2  Thank flowerShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

We stayed here for a week in August. It rained nearly the whole stay.
When you first see the lodges from the outside they look very pretty and the location is lovely with good views.

The accomadation inside is another matter the first thing that hit me was the terrible smell. It smelt damp and like a wet dog.The chairs outside where wet and mouldy, directors chairs which where not suitable for out door use. The welcome pack of tea coffee and fresh milk was missing the milk and the coffee.
The kitchen area was very small the grill was broken. The oven was dangerous as door opened onto a corner and swung back on me when I tried to cook a chicken. It was a two man job to do this safely. Their was dirty cutlery in the drawers with rice stuck to it.The door inside the fridge had parts missing and i could not put my 2 litre milk insde with out it leaking.
The bathroom was also very small and the shower was far to small I had a job to fit inside which made it leak all over the floor, It had a horrid blue shower curtain and their where no towel rail.
The Bedroom was the best room of the whole place at least the bed was comfortable. Their was not enough storage space for clothes and no where to put cases.
The lounge area had a smelly double futon covered in dog hair which was uncomfortable. and the clock was not working.
I did not think this was a cedar lodge more like an old shack very rundown cold and smelly.

Room Tip: Dont stay here if you want comfort or value for money.
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  • Stayed: August 2012, traveled with family
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2  Thank eiluj_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

The building is a small wartime prefab with wood nailed on. It was unsuitable for many reasons. It was impossible to have privacy in the toilet as the door would not stay closed. The only way of closing doors (which were just sheets of ply) was a bolt on the inside. The place was filthy and badly equipped. The grill was broken as was the fridge door. The oven was dangerously sited as it could not be operated unless someone else held the door. The free wi-fi worked intermittently as the signal was so weak it went on and off. There was water on the bedroom floor. A lack of basic kitchen equipment, lack of parking space, nowhere to sit outside, no space for storage, dim lighting, a shower so small only a child would fit, no living room chairs or sofa, no welcome pack, no on site facilities, dog hair everywhere made this the worst accommodation we have ever stayed in. We went home early as we couldn't stand it any longer.

Room Tip: My best advice is find a park bench, you will be more comfortable and also not have to pay a lot of...
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  • Stayed: August 2012, traveled as a couple
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2  Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2012

We stayed at Gratton Cedar Logges in July 2012. It was raining for nearly the whole stay - which obviously has nothing to do with the holiday location. It did highlight a couple of inconveniences though.

The drive into the park is down country roads depending on which route you take, but on any route, you have very tight roads for some part of the journey - again, not a fault of the Park but it does add a valid point to the review. The entrance to the park is a very steep, narrow, short driveway. I am in a new car with plenty of power but getting up in the rain caused wheel spins at the slowest speeds and there is very little distance between the two walls. Obviously designed when cars were smaller - I wasn't driving a Range Rover which would be a very tight fit. The width of the entrance needs to be widened.

Parking is available for one car per chalet/lodge. No problems here.

Check in is between 4pm and 6pm and is a smooth process, very manual but no issues. You can also get games, bbq kit and other spare bits from the reception hut - nice touch. Check out is before 10am.

The huts are very pretty on the outside and the views are truely excellent - even in the rain.

To reach the huts (sorry - Lodges) you have a very short walk from the car park area and the paths are well lit. As they are stone, be careful in the rain.

The lodges inside have recently been upgraded (our door was battered though but we were told it too would be upgraded soon. It's a very very cheap upgrade inside but it is clean and warm. I recognised a lot of B&Q fittings. Space for two people was just about right - a 3rd or 4th person would have been too much. The shower was so small, I'm 6ft and had great difficulty moving in the cubicle. Water heating is by a switch and produces lots of steaming hot water.

Electric is on a meter at £1 a unit. As we were in on the evening a lot, we still only spent about £7 in 5 days on electric, previous occupiers had left a few quid in which was nice.

The soft bed is horrendous to sit on. It's uncomfortable (metal bars) and squeaky.

Something to note for dog owners. Dogs are welcome (at an additional cost - plus optional insurance {don't be ripped off by this - there's not much a dog can damage}) but you are not allowed to leave the dog unattended in the cabin. We didn't see any mention of this on the website and it caused a major inconvenience. We'd have rented a cottage otherwise.

All in all, Gratton is a great getaway if you want views and the village is quite lovely. But if you want home comforts, easy to get to and from, a bit of luxury ... it's not for you. It wasn't for us.

Room Tip: If you're a family - get a 2 room Lodge... don't think the sofa bed will do - it won't.
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  • Stayed: July 2012, traveled with family
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4  Thank Khonsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grattons Cedar Lodges

Address: Hagginton Hill | Berrynarbor, Ilfracombe EX34 9SB, England
Location: United Kingdom > England > Devon > Ilfracombe
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #10 of 25 Specialty Lodging in Ilfracombe
Price Range: $65 - $131 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Official Description (provided by the hotel):
Grattons Cedar Lodges are set within a picturesque hillside garden location on the edge of the award winning village of Berrynarbor in North Devon with stunning valley and sea views. Positioned just a mile away from Exmoor National Park and close to some of the best beaches in the country. It's an ideal base from which to explore the scenery of North Devon or just to relax in the peace and tranquility of the garden setting. For visitors looking to enjoy the great outdoors there is fishing, tennis, horse riding and golf nearby as well as easy access to the moors for walking and rambling. ... more   less 
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Grattons Cedar Lodges Ilfracombe, Devon

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