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“Excellent sea view”
Review of Trouville Hotel

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Trouville Hotel
Ranked #4 of 29 Hotels in Sandown
Certificate of Excellence
Reviewed July 21, 2013

Just back from a one night stay & thought this is was a good choice. Staff very friendly & helpful, sea view room (3rd floor) gave a great view of the bay. Room was a bit hot (but I guess most hotel rooms are at the moment (20/7). Woken early (6am) by tractor/beach rake tidying the beach opposite (but better than a scruffy beach I guess). Enjoyed a full English breakfast, buffet cereals/juice, served main & toast. Entertainment perhaps aimed at an elderly audience (who were in the majority when we stayed) but the singer sounded pretty good.
Would we return - definitely yes.

  • Stayed: July 2013, traveled as a couple
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1  Thank rjkrjkrjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Manager at Trouville Hotel, responded to this reviewResponded July 31, 2013

A short stay but a great review - thank you very much, we really appreciate it! Sorry that you found your room to be hot - fortunately (or unfortunately!) you experienced very warm weather whilst you were here which did cause the rooms to get unusually hot. We're glad that you enjoyed your stay and we hope to see you again soon.

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281 - 287 of 431 reviews

Reviewed July 15, 2013

Stayed over night in a family room on the 2nd floor. Firstly, the staff were all very friendly and interacted with the guests and appeared to enjoy being there. The hotel itself was quite dated looking and nothing special from the outside but our room had the softest nicest beds, plenty of room and clean bathroom with nice towels and soap etc. Proper clean new looking sheets and working tv ( tiny with freeview). The hotel is on the beach front and right near the pier so ideally located. We frquented the bar and the evening entertainment was very good despite not being over populated with guests. The hotel did appear to have alot of older guests but we did see some other families sprinkled around. The breakfast in the morning was fabulous with chose of 3 juices, cereal, hot drinks and extensive hot food including a lovely veggie breakfast for me! Again staff were outstanding and nothing too much bother.

If I had to find cons to this hotel I think it would be the windows in our room which for a family room were worrying. 2 windows were taped shut and the other one we were warned by the cleaners was dangerous as it was broken and opened wide which would be very dangerous as a chair was sitting right next to the window. I think for the £110 a night I would have expected safe windows! Also booking a table for dinner 5 mins after 5 was a complete no go which seemed odd but not end of the world as we had a nice meal out.

Overall would def book again for the overall atmosphere and rooms.

  • Stayed: July 2013, traveled with family
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1  Thank tempesta74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Manager at Trouville Hotel, responded to this reviewResponded July 31, 2013

Thank you for your review following your recent stay at the Trouville Hotel. It's great to read complimentary comments about the staff and the hotel in general - we are glad you found the location of the hotel to be ideal. I'm surprised to read your comments about the windows in your room, but thank you for bringing this to our attention and I will ensure this is looked into immediately. We hope you will return for another stay at the Trouville Hotel during which we would love you to join us for an evening meal.

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Reviewed July 13, 2013

Stayed here from 6th -13th July as part of a coach party. On arrival our check in was very smooth, all our cases were taken off the coach and delivered to our rooms. We had a sea view room on the fourth floor which was clean and tidy, plenty of hanging space in the wardrobe and nice white fluffy towels in the bathroom which were changed as required. The bed was very comfortable and sleep was aided by the sound of the waves breaking on the shore just across the road, The breakfasts and evening meals were of a very good standard served by friendly, cheerful staff. There was entertainment each evening at the hotel. It was also quite nice to have an evening stroll along the prom. and the pier. We were lucky enough to have a week of unbroken sunshine so we hired a couple of sunbeds on the beach (felt like we were abroad). There is a bus stop a few minutes walk and a railway station about a 10 minute walk from the hotel which makes it well situated to see the rest of the Island. Check out was just as smooth as all cases were taken from outside our bedroom door and loaded on the coach while we had our last breakfast. We had a good time and would recommend this hotel. Thanks to all the staff at the Trouville and our coach driver Steve.

  • Stayed: July 2013, traveled with friends
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1  Thank ADR88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Manager at Trouville Hotel, responded to this reviewResponded July 25, 2013

What a lovely review you have given us - thank you very much! We are really pleased that you enjoyed your stay with us and that you had sunny weather whilst you were here! Thankfully the warm weather is still with us....and hopefully here to stay!! We really appreciate your kind comments and hope you will return to see us again soon.

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Reviewed July 5, 2013 via mobile

Cant fault anything.
Been before. Will def come again. Food brilliant. Amazlng value for money.
Without exception EVERY single member of staff l dealt with was genuinely warm friendly and interested in doing there upmost to help you.

  • Stayed: July 2013
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1  Thank Loraine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Manager at Trouville Hotel, responded to this reviewResponded July 6, 2013

Thanky ou for your second review of the Trouville. We are delighted that you chose to come back to the Trouville Hotel and I am glad we didn't disappoint! It's lovely to read that you found the staff friendly and the food brilliant! We hope you will return for a third visit to the Trouville.

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Reviewed July 1, 2013

Fantastic location, room was clean and tidy, staff were absolutely great. Duty manageress Debbie was superb. Very attentive and great fun. Couldn't fault the hotel to be honest. Food was lovely too. Will definitely be going back.

  • Stayed: June 2013
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Thank MickCReynolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Manager at Trouville Hotel, responded to this reviewResponded July 5, 2013

Thank you very much for your recent review. It's great to read that you couldn't fault the hotel and you loved the food. I will pass your comments on to Debbie and the rest of the staff. We all look forward to seeing you again soon.

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Reviewed June 30, 2013 via mobile

Great location, right on the sea so the view is amazing.Rooms fresh and tidy and staff were friendly and helpful. Well worth staying as we came from a four star hotel the night before but this hotel location keeps it up there!

  • Stayed: June 2013
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Thank jw238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Manager at Trouville Hotel, responded to this reviewResponded July 5, 2013

Your review of the Trouville Hotel means so much to us....especially comparing us to a 4 star hotel! We are really glad that you enjoyed your stay and we hope that you will return to us on your next visit to the Isle of Wight.

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Reviewed June 24, 2013

Have just returned from a week at the Trouville in Sandown. The hotel is nice, the staff are friendly and helpful, as are the waiters and waitresses. The food was lovely, with a good choice at breakfast and dinner. The hotel had some coach parties in but the service was still pretty good. It was nice to see the Managers getting stuck in as well! We had a sea view room, which was definitely a good choice. My only comments if I was being picky would be that our bathroom was dated and in need of refurbishment, it still had the old style bath (not easy to get into after a knee replacement) and athough there was a shower there was no safety rail to get in and out. Considering the age range of the guests during our stay I would have thought this was absolutely essential.

Room Tip: Definitely a sea view or side view, otherwise the back looks out onto buildings.
  • Stayed: June 2013, traveled with friends
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Thank Gillian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Manager at Trouville Hotel, responded to this reviewResponded June 26, 2013

Thank you so much for your lovely review, we are delighted to hear that you enjoyed your stay at the Trouville Hotel. I'm sorry that you felt that the bathroom was dated, we are currently planning our 'Winter work' which includes refurbishment of some of the bathrooms.....we hope that you will return to see the completed works!!

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Additional Information about Trouville Hotel

Address: 10-16 Esplanade, Sandown PO36 8LB, England
Location: United Kingdom > England > Isle of Wight > Sandown
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Sandown
#4 Romantic Hotel in Sandown
#8 Family Hotel in Sandown
Price Range: $76 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Trouville Hotel 3*
Number of rooms: 88
Official Description (provided by the hotel):
Situated centrally on Sandown’s seafront, the three star Trouville Hotel is the ideal location for an Isle of Wight Break. Opposite the golden beach and with panoramic views over the sweep of Sandown and Shanklin Bay, the hotel offers the comfort and care for a well deserved break. The hotel’s 88 well appointed rooms, most with sea view, provide the facilities expected by today’s well travelled guest. ... more   less 
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Also Known As:
Trouville Hotel Sandown, Isle Of Wight

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