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“Chalk & Cheese!”
5 of 5 bubbles Review of Trouville Hotel

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Trouville Hotel
Ranked #3 of 31 Hotels in Sandown
Certificate of Excellence
Ilfracombe, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Chalk & Cheese!”
5 of 5 bubbles Reviewed January 20, 2013

In August 2012 I wrote a review after visiting the Carlton Hotel in Sandown, Isle of Wight - I was not impressed!
But this New Year I spent 3 great nights at the Trouville Hotel which is right next door to the Carlton. The difference between the two hotels was immediately obvious - chalk & cheese! Maybe it was because it was that time of year, but the food, service and entertainment were excellent.
Whereas I had holidayed at the Carlton via a coach trip, this time I made my own way by car and the Trouville arranged everything including the ferry crossings. I arrived far more refreshed than on the previous trip - and in a much better frame of mind!
I had a seaview twin room which was very comfortable with good beds and plenty of room for hanging clothes, etc. The only gripes I had with the room was that it could have done with a hook of the back of the bathroom door to hang wet clothes, etc, and on the second the day the shower didn't work very well. I reported this to reception and I'm sure that it will be fixed during the hotel shut-down in January.
The food was great, served efficiently and politely by the staff. No grumbles at all, and no need for a lunch after such a hearty breakfast.
The evening entertainment was good, and I felt no need to go anywhere else.
All in all a great New Year break, and I will definitely be returning to the hotel at the beginning of March

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank NorthDevon191252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, January 21, 2013
Thank you for your recent review of your stay over New Year at the Trouville Hotel. We are so pleased that you enjoyed your break. I'm sorry that your room did not have a hook on the bathroom door, I will make sure that this is acted upon, if it has not been done already. We're glad that you enjoyed the food and service and we are looking forward to seeing you again in March.
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402 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Leighton Buzzard, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

Dizzy - I am not sure how you found the breakfast, food or service at this hotel not up to standard. Our group of 8 at the same weekend as you were impressed with the food, rooms, lounge, dance floor and the friendly service of the staff. Considering the price of the trip the whole weekend was an exceptionally good deal. The weather certainly didn't keep us in and we had no interest in the Grand Prix. Well done to the Trouville Hotel. Lets hope we are allowed back and we hope Dizzy will stay at home!

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, January 19, 2013
Thank you for reviewing your stay during a dance break in November. We are delighted that you were impressed with all aspects of the hotel and the service.We are glad that you weren't put off by the rain but we hope that when your group returns the sun will be shining for you. Thank you again for taking the time to review the Trouville Hotel.
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Maidstone
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

Late booking so did not know what to expect. Discovered a typical British seaside hotel, great location overlooking beach.
Well organised and friendly hotel.

My lasting memory will be a hotel in which the staff seemed to enjoy their jobs and aimed to give them the best holiday they could.

Hopefully will return at a warmer time of year to see more of IoW

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MGMaidstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, January 19, 2013
Thank you for your recent review of your New Year's break. We are glad that you found the hotel to be friendly and well organised and that you are looking to return to the Trouville......We will try to arrange some warmer weather for you next time!
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Helston, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 25, 2012

This was by far the BEST square dance venue we have been to. Unlike most others it was not run by a square dancer, but by the hotel itself. From the moment we arrived, quite early as it happens, we were treated like honoured guests, and had hot home-made mince pies and coffee in the lounge area, totally free of charge. We were lucky enough to get our rooms very quickly, and they were fresh , clean and warm. The evening meals were served speedily, and with a good choice to suit everyone i would have thought, extra bread was no problem whatsoever, or extra coffee at the end of the meal. Fresh milk was freely given for taking up to the bedrooms. Breakfast, which is not a main meal for us, was fine, freshly made scrambled or poached eggs for me were always hot and tasty. Morning coffee was again free during our morning dance workshops, and the afternoon free to roam around, or play bowls as we did, again free of charge.
The saturday evening Xmas meal started with free wine and a visit and present for everyone from Santa Claus and his helper Debbie, you were a star all through the weekend, thank you! The dining tables were very festive, with every single person having a little box of fun, which we made good use of, blowing and throwing long balloons, popping poppers and blowing paper trumpets, what a racket, what a mess, but what fun! Sorry to the cleaners though! All in all it was a fabulous weekend, thank you james Wyatt for the superb calling. We have already booked our places for next december, cannot give a better recommendation than that. The price was good in comparison to other dance weekends, and included the ferry crossing. looking forward to next year, thanks to ALL the staff at trouville, and a very Happy christmas to you all.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, January 19, 2013
Thank you for taking the time to review your festive break at the Trouville Hotel. We are really pleased that you enjoyed the Square Dance break as this is the first one that we have organised ourselves and we are delighted that it was a success. We are glad that you appreciated the efficient service in the restaurant and the variety of choices available. We are all very much looking forward to the 2013 Festive Square Dance break which we hope will be as successful as last year's (if not more!).
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Sandown, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed December 23, 2012

This is a dated hotel on Sandown seafront. The rooms are ok, meals are very nice, but the staff are the key point to this location. The bar staff are fantastic! Dan and Catherine especially, they are so good with the customers and are fun to be around.

It needs more doing to it, especially in the entertainment area. The stage is boring looking and needs adequate and relevant lighting for those who perfom there.

Entertainment is good especially the Tuesday night duo - Deja Vu. Funny, entertaining, and sound great!

There is no car parking for this hotel, it is mainly a coaching holiday hotel unless you want to park your car a distance away and walk. There is payable parking outside the hotel but never guaranteed during season time.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeeThomasIOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helston, United Kingdom
1 review
5 of 5 bubbles Reviewed December 18, 2012

The Christmas atmosphere created was excellent, I even sat on Santa's knee and received a present because I'd been a good boy.
The caller James Wyatt called and sang to his usual high standard. There were 80 plus dancers in our group.
The food was very welll cooked and presented. The menue was presented with an excellent choice.
There was adequate space in the rooms with sea views.
This was our second visit and we have booked for next year as have a large number of our friends.
The staff in all departmenst were very friendly and helpful.
A very worth while and value for money holiday before the hectic start of the Christmas celebrations. The ferry price is included in the pirce for two travelling.

Room Tip: Request a sea view.
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, December 29, 2012
Thank you for your recent review of your stay over our Festive Square Dance Weekend. I am pleased to hear that you have been a good boy this year and Santa rewarded you with a present! I am also delighted to read your comments about how much you enjoyed your stay and that you will be returning next year - we look forward to seeing you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

We have just returned from the Trouville after a weekend square dancing break with James Wyatt,one of the top British callers. Dancers had travelled from as far as Yorkshire and Cornwall and all hope to come again next year. The hotel coped brilliantly with over 70 dancers and made us all feel really welcome from arrival on Friday afternoon, when we were greeted with home-baked mince pies, until we left after breakfast on Monday. We had a complimentary glass of wine and a visit from Santa on Saturday before dinner and the meals and service were all very good. Almost all rooms have a panoramic sea view and we were lucky to enjoy reasonable weather so we could make the most of our free time between dance sessions. Many thanks to both James and the Trouville for an excellent weekend!

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, December 29, 2012
Thank you for reviewing your stay at the Trouville Hotel. I am glad that you felt welcome during the Square Dance weekend and that you enjoyed the evening meals, including the efficient service. We hope that you will return to our next Festive Square Dance Weekend in December 2013.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trouville Hotel

Property: Trouville Hotel
Address: 10-16 Esplanade, Sandown PO36 8LB, England
Location: United Kingdom > England > Isle of Wight > Sandown
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Sandown
#3 Best Value Hotel in Sandown
#4 Romantic Hotel in Sandown
#8 Family Hotel in Sandown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Trouville Hotel 3*
Number of rooms: 88
Official Description (provided by the hotel):
Situated centrally on Sandown’s seafront, the three star Trouville Hotel is the ideal location for an Isle of Wight Break. Opposite the golden beach and with panoramic views over the sweep of Sandown and Shanklin Bay, the hotel offers the comfort and care for a well deserved break. The hotel’s 88 well appointed rooms, most with sea view, provide the facilities expected by today’s well travelled guest. ... more   less 
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Also Known As:
Trouville Hotel Sandown, Isle Of Wight

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