The wife and I stayed at this hotel from 05/07/2013 until 08/07/2013. On arrival we were greeted on our coach by a lovely young lady who clearly described the check in procedure and a free refreshment was provided even our luggage was brought in for us.We decided to upgrade to a room with balcony and sea view our room was No 109 on the first floor.This room was excellent extremely clean and with a very nice shower.The staff at this hotel were extremely pleasant polite and very friendly and helpful.It would have been nice to have a small table on the balcony to place your drinks on instead of having to stretch to the floor to pick them up all the time.Thats the good bit now for the bad news The food in the dining hall was amongst the worst we have ever been served the portions were so small one portion of fish was about 3"x2" less than a childs portion the food was,nt very well cooked or presented we had sweetcorn served one night with gravy. vegetables were almost raw I really could go on about the food enough to say,
many guests chose to eat at local cafes.To sum up the Carlton has everything going for it only to be let down badly by it,s terrible food please management do something about it before it,s too late,You have excellent front of house staff, sort out the chefs and cooks.By the way we were with Majestic tours many thanks to our driver John.
- Also Known As:
- The Carlton Hotel Sandown, Isle Of Wight