Myself and my wife stayed here for 1 night as we were invited to a party and both of us wanted a drink so thought be better to drive there and stay over in B&B rather than pay taxi both ways as it would be a little bit cheaper, wish we'd paid the extra tenner for taxi and stayed at home, My wife rang up and booked double room en-suite and told was free parking outside, We got there and found there was double yellow lines outside as was on a busy main road so we continued down the road till there was a carpark (Which you had to pay for), We parked twice in this carpark, The 1st time we parked at the bk away from main road but as we got out we were met by the local youths (drunk and abusive) asking if we had a good alarm on our car so we drove to the other side of carpark as there was no where else to park near by, Anyway when we arrived we were told the room we booked had been given to someone else as the lady my wife spoke to hadn't informed the other staff and that another staff member gave our room to someone else, we were told we could have another double room but NO en-suite for £5 less than what we were meant to pay and as we were the only other guests staying we had the shared bathroom/toilet to ourselves, as it was too late to look elsewhere we had to except, the lady then gave us a key and walked away? My wife stopped her though and asked where we should sign in/out? And if she wanted payment now or later? We were told 'Oh sorry i forgot about that, i'm just meant to give you your key, yes i'll take money now and you don't need sign in or out but you can leave a message tomorrow in that book (she pointed to book in hallway) if you want too! I paid her the £53 and we went upstairs to find our room, The room itself was ok but could do with proper clean up and some airfreshner, my wife had to scrub cups clean tho as they had tea stains on them and one of the glasses had lipstain mark on it, my wife joked about that if the place went on fire we'd end up dead as they didn't have a clue who was there, although was funny it wouldn't of been if really happened as there no sign in book and no fire safty regulations, We then went out for the evening and when we came back, we could tell someone else had been using the bathroom as there were wet dirty towels hanging up and dirty water (bubbles/hair/fluff and scum) in the shower so we decided to wait till we got home to freshen up properly. I slept ok but my wife hated it and was sure the sheets were not fresh (especially as she found blonde hairs in the bed and she has black hair) so she slept on top of a towel on the bed fully clothed, (shes more fussy about things than me lol) In the morning i ran along to carpk to put ticket on my car and make sure it was still intact, then we went for breakfast in the small dining room and were met by an older lady who said she would bring the breakfast and would we like tea or coffee? We were bought a teapot almost immediately but were not asked what we'd like to eat, a few mins later she came out with full english breakfast and some toast and was about to go bk for the same for my wife but my wife stopped her and said she didn't want a cooked breakfast just some toast, the lady seemed ok about it but continued to say she already had it plated up and a cooked breakfast is better than toast so i stepped in and said my wife doesn't have breakfast normally (total lie) so having some toast is better than nothing, I enjoyed my food as i love a greasy spoon but didn't expect it from here as the reviews seemed good, As we were having breakfast the lady started to tell the couple (the couple that took our en-suite room) that a man had left a bad review on trip advisor about her B&B and continued to slate him for being honest, My wife and I had to hold our laugh in as this place is a total joke and NOT what we expected when we booked, I would go again if I was paid but I don't think my wife would no matter how much money you offered her
- Official Description (provided by the hotel):
- The Cara is located on the sea front in Whitley Bay. We offer friendly, high quality accommodation. The English tourist board has awarded our guesthouse a three star rating, and our standard of service has also been recognised with a quality award. Whatever the reason for your stay at our Bed and Breakfast B&B, you will not only be warmly welcomed, you will be perfectly located. The town centre of Whitley Bay and all its amenities are a few minutes walk away. The town boasts a sea front promenade, cafes, restaurants, great shopping, bars and clubs. The Cara Guesthouse also offers a large car park, and free WIFI. ... more less
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