Stayed here for nearly a week, and throughly had the most welcoming, homely feel a hotel can give! greeted by the breakfast ladies politely by my name every morning, not surname but first (so nice at 7am everyday, honestly!!) and the food was great, greeted politely everyday by the receptionist, she could not of help me out or any person staying here anymore, she knew everywhere to see and go, and things to do.. Brilliant!! and served with a smile everytime!! a very nice Italian attached next door serves excellent food (do pre-book though as it does get very busy!! if you decide to eat after 6) My room was cleaned everyday! new towels everyday! and bed made throughout my stay!! All the sstaff here were great and would stay here over any hotel when i venture back up NORTH!! especially newcastle!!!!! Best Regards, Ryan.
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