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“Service poor,food average at best”

The Golden Phoenix Restaurant
Ranked #8 of 35 Restaurants in Ramsey
Price range: $10 - $35
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Late Night, Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wine and Beer
isle of man
Level Contributor
8 reviews
7 restaurant reviews
“Service poor,food average at best”
Reviewed April 15, 2013

We booked for 8 the other night,only people in there to start with,service for drinks was slow and guy just seemed like he didn't want to be there at all. Food was ok but nothing special,would give the food a try again but they really need to sort out the service!!!

  • Visited April 2013
    • Value
    • Atmosphere
    • Food
Helpful?
Thank Freddie-Starr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Visitor rating
    22
    25
    6
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Trinidad
Level Contributor
690 reviews
323 restaurant reviews
common_n_restaurant_reviews_1bd8 480 helpful votes
“The best Chinese food on the Isle of Man! Superb service! Fantastic food! Gets 5-stars!”
Reviewed February 17, 2013

We arrived into Ramsey via the electric railway after spending a full day in Laxey & Snaefell. We got into Ramsey at 5:30pm on a Sunday and was abit surprised that most everything was closed.

We stumbled upon the Golden Phoenix whilst walking around town. Since there was nothing left to do in Ramsey, we decided to have an early dinner before making our way back to Douglas.
Fate did not disappoint us!

We were not only greeted with smiles at the entrance but this continued throughout our dining experience. The service here was truly attentive and superb! They even called a cab for us when we finished our meal.

The food itself was delivered quickly and was absolutely delicious! We loved the crab meat & corn soup and enjoyed various styles of King prawns.

It was nice to try Chinese food as a change. Restaurants that serve different ethnic foods are hard to find outside of Douglas, so it was a nice way to round off our trip to the Isle of Man. We walked away with fond memories of our stay and of our various food experiences on the island.

We highly recommend Golden Phoenix! If we ever visit Ramsey again, this restaurant will definitely be on our 'Eat' list.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank The_Concierge_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
30 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“lovely food”
Reviewed September 10, 2012

Just to say we had two meals at the Golden Phoenix this weekend for a three night stay in Ramsey, wonderful chinese seafood very helpful staff would recommend to anyone. Thankyou

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank tizzymary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South of England
Level Contributor
249 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Deservedly popular”
Reviewed June 25, 2012

Spacious room, friendly service from the owning family (I guess) and light, very well prepared dishes. There were three large family parties in for the evening when we visited - it's clearly well known to the locals.

The pricing is a little odd, but by combining a set menu with an additional dish "a la carte" we had an excellent, good value meal. I would not hesitate to drop by again when I am next in Ramsey.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank MrOrganist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorking, United Kingdom
Level Contributor
78 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
“Scrummy”
Reviewed June 8, 2012

This chinese restaurant is a gem in the middle of Ramsey. The scallops, king prawns and Peking duck were sublime.

service is very attentive and prices reasonable for TT week.

Looking forward to returning to it next year.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank longbsim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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