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“A very nice hotel”
Review of Adelphi Hotel

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Adelphi Hotel
Ranked #11 of 17 Hotels in Douglas
Certificate of Excellence
Prague, Czech Republic
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A very nice hotel”
Reviewed May 22, 2012

The hotel is no luxury, but nothing to complain about. Everything a traveler may need is there. Breakfast very nice, location OK (Douglas is not a big place). In cold weather the bathroom felt a little bit chilly (the rooms themselves are heated).

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndreyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Molokai, Hawaii
Level 6 Contributor
294 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed October 10, 2011

Adelphi it is clean and functional and reasonably well-located in Douglas, the main town on the Isle of Man. It is no luxury stay--as noted by several other reviewers. However, the Internet and the shower worked consistently and I had no complaints for the price. The hotel (and the island) are very relaxing and the staff at Adelphi is very helpful. For the price, it is good.

  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wandering_bob231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 6, 2011

To start with the positives, the place does seem to have been refurbished (in bright red, perhaps with the advice of a trendy interior decor consultant) especially in the breakfast / dining / lounge area. The staff were helpful despite our arriving at c. 7am following a cancelled sailing from Liverpool. Breakfast was good every morning (though identical as far as we could tell; there was no menu so no obvious opportunity to express a choice). The room was clean and the bed confortable.

But ... and it's a big but ... the en suite bathroom seems to have escaped the refurbishment altogether and it's long overdue. The sliding door refused to remain shut (and it had no lock). The towel rail was hanging off the wall, as was the miniscule washbasin. The shower controller (in the wet area) had exposed wiring leading to it, and the shower head ought to fit on to the attachment on the wall but the two were of different makes and colours and the attachment was broken so showering had to be one-handed, the other hand holding the shower head. The whole appearance of the bathroom was tacky and depressing.

This may have been a one room exception, but the next point was endemic across most of all rooms. The electrtic showers fluctuated between hot or cold at random depending on who else in the building was using a shower. This is clearly unacceptable in a Bed and Breakfast. Everone was talking about it over breakfast, including visitors from Australia, New Zealand and the USA. It was so embarrassing and I was tempted to distance myself by saying it wouldn't be like that on the mainland (certainly not ain a place with 3 stars).

The whole place needs replumbing and/or rewiring (and it would have been sensible to do this before redecorating). The place seems to be fitted out with standard domestic plumbing instead of commercial quality. This sometimes reflected in the hot water supply to the basin too, though that was based on a different system.

The whole star classification on the island is somewhat suspect if they award a place with no meaningful reliable morning showering facilty a 3 star rating.

A couple of other points worth mentioning. The Adelphi is up a rather steep hill form the promenade, and has steep steps up tpo the front door, and seemingly hundreds of stairs up to the high altitude bedrooms; the upper floors are unsuitable for anyone who struggles with stairs. Also in some contexts (e.g. the canopy over the front door) the Adelphi describes itself as a "hotel". In a hotel I'd expect a reception area, and significant public areas such as a foyer, lounge, bar etc. I think it's fairer to think of it as a B&B with a small lounge area. Finally there are lots of notices saying the payment for the whole stay is required on arrial (though this wasn't enforced in our case).

Also never trust the steampacket ferries from Liverpool; ours was cancelled on both sailings, in and out a week apart. the locals seem to be unsurprised. The steampacket's small print means you get no compensation at all for significant disruption. We were transferred to sailings to/from Heysham (near Morecambe - a route on which they have a more reliable vessel), in one case departing at about 2 am.

Room Tip: The lower the number, the fewer stairs to climb. And there are a *lot* of stairs.
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level 5 Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed September 8, 2011

This is not a luxury hotel and doesn’t pretend to be, so if you want a modern high-quality place then this is not the place for you. Also, if you don’t (or can’t) climb steepish hills then again this may not be the place for you. However, it was exactly what we were looking for and it fully met our expectations.

It is a very pleasant private hotel, run by Len and Jojo who make you feel really welcome. It is located just over 400m inland from the seafront roughly half-way along the main promenade, so it is just about handy for most attractions. The 400m walk from the seafront is however up a long steady hill.

Our room and bedding was clean although the room did smell a little musty when we first arrived (it is possible that it had been shut-up for most of the winter). We soon got used to it! The flat screen and the tea and coffee facilities were all fine.

A cooked breakfast was served in a bright and large dining room although breakfast was the only meal available (no evening meals are served).

Overall is was friendly, handy, well-priced, and although it was fairly basic we enjoyed it and would stay again!

  • Stayed March 2011, traveled as a couple
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank Malc-at-York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryne, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 29, 2011

Wonderful place! Situated near the promenade and center. Staff was very helpful, interested and friendly. it was really easy to relax here. Highly recommended!

Stayed August 2011, traveled with friends
Helpful?
2 Thank petpalu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 14, 2011

Had a very nice stay at the Adelphi. The best and largest full English I have ever had in any Hotel. Very hospitable. definitely will be staying again.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
2 Thank Debdebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portadown Northern Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 16, 2011

This was our 3rd stay in 4 years at the Adelphi and we absolutely love it. The owners Len and Jo are fantastic and cant do enough to help, they always remember us .We always know that when we come to stay at the Adelphi that it is going to be a very enjoyable stay in clean surroundings and a very enjoyable breakfast which gets your day off to a great start.The rooms are great we always stay in the family room which we love its a real home from home and very comfortable.We would highly recommend the Adelphi for anybody to stay at you wont be disappointed

Kerry and Gordon Hawkins
Portadown
Northern Ireland

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Hawkins5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adelphi Hotel

Property: Adelphi Hotel
Address: 15 Stanley View, Broadway, Douglas IM2 3JA
Location: United Kingdom > Isle of Man > Douglas
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#1 Best Value Hotel in Douglas
#3 Family Hotel in Douglas
#6 Romantic Hotel in Douglas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Adelphi Hotel 3*
Number of rooms: 11
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Also Known As:
Adelphi Hotel Douglas
Adelphi Hotel Isle Of Man/Douglas

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