We arrived at the Hotel about 10.30 a.m. in the pouring rain and stood at reception for some time, the porter drew the attention of a rather a terse receptionist who informed us that we could not book in until 2.00 p.m. no mention of would you like a cup of tea etc, just that we could leave our cases.
Our reservation had been booked way back last April, and we were allocated a room that you could just about walk around the bed, and the part in the wardrobe for hanging clothes was about twelve inches wide, no way big enough for two people staying for a week to hang their clothes. After contacting Management we were offered another more spacious room, but the wardrobe was the same size, both rooms had the most gloomiest outlook - a brick wall.
The corridors were very narrow and the house cleaning was not good, the carpet could have done with a vacuum.
Breakfast was O.K. and was nice to see smiling waitresses, but the servery was not kept topped up and nine times out of ten there was a queue for either eggs or toast.
The staff in the Amber bar, were calling last orders at 10.20 p.m., and breathing down ones neck to drink up, with a quip that we could take our drinks upstairs.
All in all we found the staff in the hotel very cold and did not put themselves out to make people welcome.
In view of the above I would not recommend this hotel to any friends.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, HotelsClick, Priceline, LateRooms, Hotel.de, HRS and Despegar.com so you can book your The Chesterhouse Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chesterhouse Hotel Douglas
- The Chesterhouse Hotel Isle Of Man/Douglas