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“Great service at a bargain price”
5 of 5 bubbles Review of Savoy Hotel

Savoy Hotel
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Savoy Hotel
Ranked #18 of 22 Hotels in Douglas
Birmingham
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great service at a bargain price”
5 of 5 bubbles Reviewed September 5, 2009

I arrived at the Savoy on Sunday 30th August only to find that due to a change of ownership since I made my booking online back in September 2008, the hotel had no record of my reservation. Tired after a long journey and ferry crossing, this was, to say the least, NOT what I wanted to hear...
This was not the fault of the current owners, and I was told that I was the third person that week to have encountered the same problem. The booking agents will be hearing from my solicitors in due course...
Now for the good bit. The owners, Haneffe and Mary, were sympathetic and helpful, and managed to find me a room. The bar area and lounge are bright and cheerful, and the rooms comfortable and clean, with freshly laundered towels and bedding. Breakfast service is swift, friendly and efficient, giving guests plenty of time to beat the 9.30 road closures before the racing starts. The breakfast itself is a hearty traditional English plateful, and with a jug of orange juice and cereals in addition, you'll be set up for the day.
Overall, a great place to stay, at a price you'd be hard pressed to beat.
Thanks again to Haneffe, Mary and staff; a most enjoyable stay, and I look forward to a return visit sometime in the future.

Stayed September 2009, traveled solo
Helpful?
1 Thank Gpz900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    19
    6
    4
    4
    3
See reviews for
4
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Southport
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 4, 2009

We arrived for 3 nights stay for the Manx GP. We had not booked a hotel although we had stayed in many hotels on the island over the years and knew we would find availability at some point. The savoy is well known to me from past visits to the island and I can understand the old negative reviews before the new management took over (Hanif and his lovely family). Please ignore all the old reviews as this B&B has been transformed into an excellant hotel. The lounge is well decorated and they have managed to retain the character of the building. There is a plasma television and all the coffee and tea you can drink for free! The bar is well stocked. Breakfast was the best ever! although too many beans for me!!!! The bedrooms are very well decorated and cosy. The lift is old fashioned but it just adds to the character of the place. The outside is inviting and has been totally re-painted to a high standard. What really makes this hotel is the fact that it is family run and all the staff are very friendly and most helpful. You wont be disappointed. Remember this is a B&B not the Ritz!!!!!!! You get what you pay for and this is excellent value for money. Hanif, dont forget the soap holder in the shower next time i come over. Thanks for everything. Gary & Ronnie

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GazzerSouthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blackburn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 30, 2009

On my arrival i was told the hotel was under new management and the hotel was having some refurbisment work done my room was spot on and i was made to feel welcome a good stay and would stay again keep up the good work on the referbishment .

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank addss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mary from macclesfield
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 31, 2008

We arrived late at the Savoy. Could,nt get hold of staff; eventually we were given key to our room . We decided to walk uo stairs as lift looked prehistoric. When we went into our room we got the shock of our life. Decor had not changed since probably the 70's. Painted over wallpaper coming off in various places. Bathroom window overlooking prom, no fosting on window just peel off stickyback plastic which was peeling off! Bathroom ancient, shower curtain hanging off and shower not working no hot water not that we would have used it. Chair in bedroom filthy. Whilst towels and sheets looked clean bed covers duvet etc smelt dirty. Extension leads connecting lamps etc. Only good thing in room was variety of tea bags etc for use. Very grotty overall could,nt wait to get out of place, checked into another hotel much better. Daughter said it was like Count Olafs castle and scary. Owners pleasant enough but must be oblivious to the state of their establishment.

  • Liked — nothing
  • Disliked — scary delapidation of whole place!
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank marymac39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed October 7, 2005

After reading the reviews i would just like to add a few comments, firstly and most importantly check the grade of your hotel, the savoy is a 1 diamond the lowest of the grades, read what you should expect from a 1 diamond hotel written by the tourist board and you will soon realise that the savoy offers much more than it has to. Anyone who books in here should realise that it's not going to be 5* but it is still a very good hotel. the rooms are spotless clean but well worn, it has a lift (ok you have to shut the door yourself,) but its in keeping with the age of the property. the staff go out of their way to help you enjoy your stay. breakfast is fab and offers a wide choice ( as a 1 diamond it does not have to offer such a wide menu)
sky tv, dvds a selection of videos, books, games even a telescope to look out to sea are provided in the spacious and comfortable lounge. the bar is open daily (except out of season when it opens if and when needed) .
the savoy definatly offers value for money, if you can afford 5* then go for it , but if like me you have to watch the purse strings this hotel is great.
so finally i think that some of the moans on the other reveiws are from people who want 5* accomadation at 1 diamond prices

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mumsy_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 15, 2004

Well after reading and visiting the reviews of the savoy hotel...i write. The hotel is old actually 130 years old, she is good place to stay...open your eyes and look around and see what is left on douglas seafront. Falling down hotels, luxury apartments, pubs and clubs. I myself found my room very clean comftable, breakfast was superb, tracy the land lady was warm and friendly, I did not have any problems, just a pity more tradional hotels are not kept to same standards.

  • Stayed June 1999
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank whyiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 bubbles Reviewed September 30, 2004

I recently spent a weekend in the Savoy Hotel. As it turned out my travelling companion and I were the only guests in the hotel the entire weekend. We were allocated a room which was to say the least very shabby, paint peeling from the walls, mould in the bathroom, stained carpets and the shower resembled similar to ones I have used in tourist class caravans, it was literally a self contained unit, plumbed in - added to that, either you had to have an extremely hot shower, or a tepid one with a trickle coming from the shower head. The bar was never open during the entire duration of our stay. The staff were hepful, although during breakfast a dog was present on one of the mornings. On a positive, the manager allowed us a later breakfast than normal.

Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Savoy Hotel

Property: Savoy Hotel
Address: Central Promenade, Douglas IM2 4LU
Location: United Kingdom > Isle of Man > Douglas
Hotel Style:
Ranked #18 of 22 Hotels in Douglas
Number of rooms: 44
Also Known As:
Savoy Hotel Douglas
Savoy Hotel Isle Of Man/Douglas

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