We arrived off the afternoon ferry at about 3 pm and just about found a space in the tiny carpark. Every time we took the car out we knew that there was a possiblity that we wouldn't get a space on our return. Our room was not ready for us so we had to wait in reception for about 20 minutes. We went up to our room in a very rickety lift which only held about three and a half people (it said 6 on the wall). Usually it was full with the staff and their cleaning equipment (not that the hotel showed many signs of being cleaned to the standard of a 4 star). Our room was a twin room with double aspect windows. The carpet was stained and unvacuumed. The view from the first window was a blank wall. The view from the second window was a roof with a blank wall behind it. The room was therefore very dark even during the day. If you don't pay the extra for a sea view or an atrium view don't assume that you will get a view. The pillows on the beds were like cast iron being filled with many dead skin cells. We tried to book for dinner in the Sir Norman, but found that it was fully booked for the week due to a performance in the theatre next door. The other restaurant was far too expensive for us, leaving us to search for a suitable restaurant in Douglas - not very easy. If you decide to book a room at the Sefton I suggest that if you wish to eat in the restaurant you book your table at the same time. One afternoon we returned to our room at 1.45 to drop off our shopping and found the room hadn't been cleaned which we felt was not acceptable. Bearing in mind the fact that we were bumping into the cleaning staff all day, and there seemed to be a great many of them - in many cases just chatting to each other - we feel that the housekeeping needs an overhaul.
- Official Description (provided by the hotel):
- he 4-star Sefton Hotel is located in Douglas on the beachfront. It boasts a unique indoor water garden and eateries. The rooms at the Sefton feature flat-screen TVs, free WiFi and some rooms have views of Douglas Bay and the water garden. There are also luxury 5-star suites, complete with hot tubs, iPod docking stations and their own kitchenette. Enjoy a light bite, main meal or dessert in the themed Sir Norman's Bar and enjoy its extensive selection of wines and local ales. A more fine dining experience can be had in the Harbour Lights at The Sefton. The Sefton Hotel also boasts a tranquil pool and a library where guests can relax with a drink or a book. The Atrium Water Garden provides a stunning backdrop to enjoy a drink. The ferry port is a 10-minute walk away. Parking is available onsite, nominal parking charges apply. ... more less
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- Also Known As:
- Sefton Hotel Douglas
- Sefton Hotel Isle Of Man/Douglas