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“Excellent base for a stay in Douglas”

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Arrandale House & Apartments
Ranked #7 of 32 Douglas B&B and Inns
Certificate of Excellence
Liverpool, United Kingdom
Level 6 Contributor
268 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
“Excellent base for a stay in Douglas”
Reviewed September 15, 2013

We chose this place due to its reviews and were not disappointed, the room was a reasonable size and the power shower was fantastic.

The breakfast choice was very good and nothing was to much for the serving staff.

It is up a hill so a vehicle would be ideal for you to get here but it is not a great hardship.

I would recommend this place to anyone looking for somewhere to stay in Douglas as it is close to a large Shoprite store and some excellent restaurants.

Room Tip: Lower floors easier to access but sea views from the second floor if on the right hand side of the b...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    136
    90
    19
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    9
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
stockport
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 15, 2013

We travelled to the island for my husbands birthday, he has always wanted to visit, I was none to keen but I really had a surprise. The Island is lovely lots to do and see. The people are so friendly. The staff and the owners were lovely. We had a meal in the hotel the first night and then sat outside with a bottle of house wine. The meal was good , lasagne chips and salad. The rooms were clean and tidy with tea and coffeee making facilities, even a small fridge.
Value for money , I would recommend this hotel.The owner let us keep our rooms on until 16.00pm at no extra charge

Room Tip: We had a bay window room on the first floor
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank williaa9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this review, September 4, 2013
Thank you for your nice review. It is always good to receive feedback from our guests. It was our pleasure having you with us and we hope to see you again sometime in the not too distant future. Feel free to contact us direct for the best possible rates.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 5, 2013

We really enjoyed our stay at the hotel. The room was clean with a terrific view. The hotel staff were very friendly and obliging. The only thing that would make it better is a lift. Those stairs are very steep - but we managed and it was worth it for the view from the top floor window. Would certainly go back again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Freda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this review, August 6, 2013
Thank you for your kind words. It was a pleasure having you with us and I enjoyed our chat. I hope you have been able to sort out your overcharged bags with the airline. Just to keep in mind for next time; we are able to help you with your travel arrangements (sea or air) when you book direct with us. We all look forward to welcoming you back to the Arrandale.
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Elgin, Morayshire
Level 5 Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 24, 2013

Hotel itself is okay and in fairly good order, just details to work on. Our room had no working shaving light in the bathroom, the bathroom door was reluctant to close properly and there were exposed electrical terminals (well out of reach) on the ceiling light rose.
The hired staff were excellent, very welcoming and helpful, but the owners seem to be penny-pinching a bit - warm beer is not nice, sort out your fridges and beer coolers, why would you have a beer fridge on a timer anyway, you skinflints??
One morning at breakfast I opened a small butter pack for my toast to find the butter separated and what looked like the start of a mould spore... I can only assume this is down to products being repeatedly allowed to warm up then being incorrectly chilled again..... put us off eating any other meals in the hotel which was a shame, as the one evening meal we had was nice.
Overall, clean, tidy, friendly, a handy location to crash out and have breakfast before going off exploring the island and we would probably go back.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Badgers110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this review, August 4, 2013
Thank you for your feedback and overall positive review. With regard to the items mentioned: indeed the ceiling rose had dropped which was reported by the staff and corrected. Well spotted the little note on the fridge which was left from the winter when the bar is closed and the fridge is on a timer. To avoid further confusion I have now removed it. I am sorry to hear that one of the small butter portions had separated, it was an exceptionally warm week. I assume you mentioned it to one of our staff who would then have been able to replace it. I'm pleased to read that you enjoyed your evening meal with us. We look forward to welcoming you back sometime.
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Atlanta, Georgia
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 4, 2013

We really like this property and stayed in the holiday flats. We had a one bedroom ground floor flat, and despite having two adults and two teenagers for 12 nights, were quite comfortable with the pull out couch and the extra bed in the lounge area and the two twin beds in the bedroom.

Lovely and clean and we really like all the staff. Great value, but most importantly it is clean and comfortable. Location is great - very handy to Douglas and there was always a place to park outside. You do have to do the 2 hour maximum Monday to Friday 8am to 6pm, but it was not really an issue for us. Had a great kitchen that even included a dishwasher. It was fine to use the clothes washing machine, and then dry our clothes on the wrack provided. Clothes dry in a day and lovely and clean.

Thanks Arrandale from saving us from a damp and mold place that we had to move out of at the last minute!

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank MiloRooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this review, August 6, 2013
Thank you for your nice review of your stay with us. We were glad to have been able to assist you at such short notice after your dreadful experience. I hope you had a good trip back to the US? It was a pleasure having you with us and hopefully see you again sometime in the future.
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oldham
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 29, 2013

We recently stayed at this hotel for 1 night during our trip to Douglas. We only paid £96 for a triple en-suite room. We were pleasantly surprised with how large the room was, nice and comfy bed (double and single) 2 windows, a working TV , desk and wardrobe. The bathroom was on the small side and had no lock but was fine to use. The staff were very helpful in making us comfortable and advising us on tourist attractions. Breakfast was superb and of good quality.
Overall it was a very pleasant experience and would highly recommend. Also the hotel was literally 2 minutes car journey from the Sea port and Douglas Promenade which was great!

  • Stayed June 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank sullyOldham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this review, August 6, 2013
Thank you very much for taking the time to write a review about your stay with us. We are pleased to read how much you enjoyed it. It is always nice to get positive feedback. Keep us in mind for any future visit and contact us direct for guaranteed lowest rates.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coggeshall, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 21, 2013

Thank you Arrandale who saved us after the original apartment we had booked elsewhere turned out to a complete nightmare - we was able to move into Arrandale promptly after a quick tour of the flat and at a reasonable, competitive price! Hats off to Arrandale

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy-Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this review, August 7, 2013
Thank you for your kind and positive comments on your in one of our apartments. We were happy to help you out after your experience with another provider and trust you enjoyed the holidays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arrandale House & Apartments

Property: Arrandale House & Apartments
Address: 39 Hutchinson Square, Douglas IM2 4HW
Phone Number:
Location: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #7 of 32 B&Bs / Inns in Douglas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arrandale House & Apartments 3*
Number of rooms: 18
Official Description (provided by the hotel):
For business or pleasure, stay at the friendly Arrandale and experience why so many of our guests keep returning time and time again. Located on a quiet Victorian garden square in central Douglas, the popular Arrandale is ideally located for your stay in the beautiful Isle of Man. The Arrandale offers 18 comfortable guest rooms and 7 self catering apartments. Travel also arranged. ... more   less 
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Also Known As:
Arrandale House & Apartments Isle Of Man/Douglas

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