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“Very enjoyable experience”

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Arrandale House & Apartments
Ranked #7 of 36 Douglas B&B and Inns
Certificate of Excellence
Reviewed August 5, 2013

We really enjoyed our stay at the hotel. The room was clean with a terrific view. The hotel staff were very friendly and obliging. The only thing that would make it better is a lift. Those stairs are very steep - but we managed and it was worth it for the view from the top floor window. Would certainly go back again.

  • Stayed: July 2013, traveled as a couple
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2  Thank Freda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this reviewResponded August 6, 2013

Thank you for your kind words. It was a pleasure having you with us and I enjoyed our chat. I hope you have been able to sort out your overcharged bags with the airline. Just to keep in mind for next time; we are able to help you with your travel arrangements (sea or air) when you book direct with us. We all look forward to welcoming you back to the Arrandale.

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Reviews (270)
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115 - 121 of 270 reviews

Reviewed July 24, 2013

Hotel itself is okay and in fairly good order, just details to work on. Our room had no working shaving light in the bathroom, the bathroom door was reluctant to close properly and there were exposed electrical terminals (well out of reach) on the ceiling light rose.
The hired staff were excellent, very welcoming and helpful, but the owners seem to be penny-pinching a bit - warm beer is not nice, sort out your fridges and beer coolers, why would you have a beer fridge on a timer anyway, you skinflints??
One morning at breakfast I opened a small butter pack for my toast to find the butter separated and what looked like the start of a mould spore... I can only assume this is down to products being repeatedly allowed to warm up then being incorrectly chilled again..... put us off eating any other meals in the hotel which was a shame, as the one evening meal we had was nice.
Overall, clean, tidy, friendly, a handy location to crash out and have breakfast before going off exploring the island and we would probably go back.

  • Stayed: July 2013, traveled with family
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Thank Badgers110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this reviewResponded August 4, 2013

Thank you for your feedback and overall positive review. With regard to the items mentioned: indeed the ceiling rose had dropped which was reported by the staff and corrected. Well spotted the little note on the fridge which was left from the winter when the bar is closed and the fridge is on a timer. To avoid further confusion I have now removed it. I am sorry to hear that one of the small butter portions had separated, it was an exceptionally warm week. I assume you mentioned it to one of our staff who would then have been able to replace it. I'm pleased to read that you enjoyed your evening meal with us. We look forward to welcoming you back sometime.

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Reviewed July 4, 2013

We really like this property and stayed in the holiday flats. We had a one bedroom ground floor flat, and despite having two adults and two teenagers for 12 nights, were quite comfortable with the pull out couch and the extra bed in the lounge area and the two twin beds in the bedroom.

Lovely and clean and we really like all the staff. Great value, but most importantly it is clean and comfortable. Location is great - very handy to Douglas and there was always a place to park outside. You do have to do the 2 hour maximum Monday to Friday 8am to 6pm, but it was not really an issue for us. Had a great kitchen that even included a dishwasher. It was fine to use the clothes washing machine, and then dry our clothes on the wrack provided. Clothes dry in a day and lovely and clean.

Thanks Arrandale from saving us from a damp and mold place that we had to move out of at the last minute!

  • Stayed: July 2013, traveled with family
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2  Thank MiloRooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this reviewResponded August 6, 2013

Thank you for your nice review of your stay with us. We were glad to have been able to assist you at such short notice after your dreadful experience. I hope you had a good trip back to the US? It was a pleasure having you with us and hopefully see you again sometime in the future.

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Reviewed June 29, 2013

We recently stayed at this hotel for 1 night during our trip to Douglas. We only paid £96 for a triple en-suite room. We were pleasantly surprised with how large the room was, nice and comfy bed (double and single) 2 windows, a working TV , desk and wardrobe. The bathroom was on the small side and had no lock but was fine to use. The staff were very helpful in making us comfortable and advising us on tourist attractions. Breakfast was superb and of good quality.
Overall it was a very pleasant experience and would highly recommend. Also the hotel was literally 2 minutes car journey from the Sea port and Douglas Promenade which was great!

  • Stayed: June 2013, traveled with family
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2  Thank sullyOldham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this reviewResponded August 6, 2013

Thank you very much for taking the time to write a review about your stay with us. We are pleased to read how much you enjoyed it. It is always nice to get positive feedback. Keep us in mind for any future visit and contact us direct for guaranteed lowest rates.

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Reviewed June 21, 2013

Thank you Arrandale who saved us after the original apartment we had booked elsewhere turned out to a complete nightmare - we was able to move into Arrandale promptly after a quick tour of the flat and at a reasonable, competitive price! Hats off to Arrandale

  • Stayed: June 2013, traveled on business
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1  Thank Amy-Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this reviewResponded August 7, 2013

Thank you for your kind and positive comments on your in one of our apartments. We were happy to help you out after your experience with another provider and trust you enjoyed the holidays.

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Reviewed June 15, 2013

Stayed here for TT races, first time visit to Isle of Man. Could not ask for more pleasant staff, Rose and Theo are very helpful, and advised on places to go. Excellent location 5 mins from Douglas front. Breakfast was lovely,good choice anyone going must try the kippers!!. Rooms very clean, maid came in daily. We will certainly be returning..

  • Stayed: June 2013
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3  Thank Janjongee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this reviewResponded August 6, 2013

Thank you so much for your very kind review. We all really enjoyed having you with us and hope to see you both again sometime soon. Also a big Thank You from Lauren and the breakfast staff

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Reviewed May 14, 2013 via mobile

Another stay on the island. Thought we would try B & B. rose and Theo look after you from the moment you enter the front door. Excellent breakfast with a good choice of fare. We didn't have any evening meals but everyone seemed to enjoy them. All the plates were emptied. Room slightly smaller than your typical multi hotel but neat and clean. I definitely would recommend here for your stay

  • Stayed: April 2013
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2  Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrandaleIsleofMan, Owner at Arrandale House & Apartments, responded to this reviewResponded August 7, 2013

Thanks for the nice review Colin. It was a pleasure having you with us. Looking forward to seeing you again soon on one of your trips to the beautiful Isle of Man

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Additional Information about Arrandale House & Apartments

Address: 39 Hutchinson Square, Douglas IM2 4HW
Phone Number:
Location: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #7 of 36 B&Bs / Inns in Douglas
Price Range: $62 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arrandale House & Apartments 3*
Number of rooms: 18
Official Description (provided by the hotel):
For business or pleasure, stay at the friendly Arrandale and experience why so many of our guests keep returning time and time again. Located on a quiet Victorian garden square in central Douglas, the popular Arrandale is ideally located for your stay in the beautiful Isle of Man. The Arrandale offers 18 comfortable guest rooms and 7 self catering apartments. Travel also arranged. ... more   less 
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Also Known As:
Arrandale House & Apartments Isle Of Man/Douglas

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