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The Empress Hotel
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All reviewspiano barthe penthousesea viewburger barisle of manexecutive roomcentral promenadelarge hotelsingle roomkippersbuffet breakfastreception staffsea frontcoach partycoach triplovely hotelself service
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Reviewed September 18, 2012

The hotel is well-situated on the sea-front, with an attractive foyer and bar-area. We booked an executive room, which was supposedly bigger, with a sea-view. On the third floor it was true that our room was amongst the bigger ones, but it could not be called big by any standards. We had the sea-view, but right outside the windows also one of the blue floodlights that shines on to the facade for a good portion of the night. The double bed was comfortable, but not particularly wide. Breakfast was good and the staff friendly. The hotel is extensively used by coach parties, which means that individual guests have to fit in around their programme, as the breakfast room is very busy at the times when a group is there.

Room Tip: Avoid the third floor!
  • Stayed: September 2012, traveled as a couple
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Thank CHvoyageur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

A return visit to the island after 30 years. Hotel location is excellent for travel around the island. Staff at the hotel are helpful and attentive without being intrusive.Our room was large and at the front of the hotel overlooking the bay. Worth paying the extra for an executive room. Double glazing is very effective at noise reduction however it was very warm this week and had to decide whether to open windows or not. Traffic noise dies down fairly early however the sea can be a bit noisy at high tide. Food in the hotel was very good,well presented and piping hot.
breakfast deserves a special mention.

  • Stayed: September 2012, traveled as a couple
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Thank DOTTICAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2012

Visited on a 5-night coach trip and received excellent service and very enjoyable food. The breakfasts were particularly good. Our sea facing room (105) was spacious and comfortable. The bar and sun lounge provide a very pleasamt area for relaxing, and a pianist entertains each evening. .

Room Tip: Definitely worth paying extra for a larger room
  • Stayed: August 2012, traveled as a couple
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Thank AngelaFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

Stayed at the Empress Hotel on the 30th of August for three nights in a twin room with my mate to watch the Manx G.P. All together we had no problems with this hotel the staff were very helpful if you asked for any information and left you alone if you did not req any help. There are good points and bad points with any hotel but to be honest the bad points are only very small ones so i will start with those .
1 - The bar prices are a bit steep not a problem because we went out every night to the near by pubs etc.
2 - The carpet on the stairs could use a deep clean.
3 - There is a noise from the kitchen extractors ( our bed room faced the rear area of the hotel)
this was not a problem as they switched off at around 10.30 - 11.00 pm Being out all day we had no problem falling to sleep .However the fans did start back up at around 6.00am
4 - There is a kebab house next door to the hotel that stays open very late on Saturdays (early hours of the morning) some noise from there but someone must have had a word with the staff on the reception as the offending people were soon moved on by a police woman.
Good points.
1 - Central location on the prom easy walking to either end of town.
2 - Breakfast was excellent and was of a buffet style full English or continental and you could keep going back for more if you wanted.
3 - Rooms were serviced every day (beds made, towels replaced, rooms hovered out e,t,c.
4 - Bathroom was of a good size with a power shower, bath and hair dryer.
5 - A lift to all floors ( lifts are only small so if you have loads of bags you will have to to two trips).
6 - Very good staff.
General location/area.
As i said at the start it is centrally located on the prom as we were on motorcycles we could park on the footpath but if in a car i am not sure where you could park other than on the road The prom road is a parking zone so you will need to obtain a parking indicator/time wheel/permit card these are easy to get from the shop on the ferry or the welcome center in the ferry terminus or even the hotel and are free. There are benches and tables on the front lawn of the hotel to sit and people watch if the weather is good , this area is also swept every morning (it is mainly used as a smoking area though) In general the Isle of Man is a bit dearer than the mainland but there are still bargains to be had with both food and drink (Jaks bar & Queens head and also The Terminus Inn for food & Sam Webs & Quids inn for beer)

  • Stayed: August 2012, traveled with friends
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2  Thank timeoffLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

Just got back from a weeks stay at The Empress. Been for the Manx Gp week. Expected prices to be inflated , but to such an extent!! Paid more than top whack for a small room looking into a wall and other room windows. Housekeeping staff do a good job though and we could not complain about the cleanliness, breakfast is good, lots of choice, from cereals to fresh fruit, a good cooked selection constantly refreshed and as much tea, coffee and juice as you can drink. Bar prices are expensive even for a hotel, as is the restaurant. Hotel seems to be staffed (as seems to be the norm in a lot of places) by predominantly eastern europeans, not a problem until you need assistance from the ones whos english is not very good. Not acceptable at any price, never mind what this hotel charges. Speaking of charges, £4.95 per day for use of the Wi-fi, come on!! this is the 21st century. In an age where we are all in touch all the time, this hotel needs to get with it. We would have sat in the bar (buying expensive drinks) for a least a few hours during our week whilst catching up with friends, surfing the net etc. Instead we went and spent our money elsewhere. There are numerous places all around the town who will let you onto their wi-fi free, a couple of our recommendations would be The Queens Hotel, five minute walk down the prom toward the electric railway. A good pint, reasonably priced, friendly staff and an excellent bar meal, freshly prepared and with good quality ingredients. Sam Webbs is good for a drink and occaisional live music, head toward the town, the pub is on a corner at the start of the shopping precinct. And one place we can't recommend highly enough for the food is the restaurant underneath Jaks, fantastic steaks, cooked to perfection, excellent waiting staff, brilliant, (you may have to wait a little while but its well worth it) their place is opposite the prom, heading toward the ferry terminal. Overall our stay on the Island? We enjoyed. (first time my wife has been) but could not help feeling a little bit robbed (£1.50 for a cup of the worst tea i've ever tasted, from a burger van) If you're going for the TT or the Manx, be prepared to be taken advantage of.

Room Tip: Book early and ask for a sea facing room.
  • Stayed: August 2012, traveled as a couple
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Thank Joeletaxi1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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