We checked in to a smallish, clean sea view room which was smaller than what we'd expected. The view was nice though. Rooms are not well sound proofed as we could hear the man next door coughing during the night ! If a light sleeper (like me) bring ear plugs. The menu and food in the brasserie was lovely but the waiting staff seemed busy as there was also a Michael Bublé tribute carvery on in the function suite. Waiting 20 mins to be asked for our drinks order is unacceptable in my book. Eventually drinks arrived after the starter. Apart from this, it was a most pleasant stay and breakfast was good the next morning but there was a lack of cutlery on the table and we had to ask for teaspoons and milk etc. It was nice getting the red rose, chocolates and champagne as part of the package we'd selected and staff were very pleasant - it just needs to be more organised in places.
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- Also Known As:
- Empress Hotel Isle Of Man/Douglas