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“food and staff” 5 of 5 bubbles
Review of Aqua Hotel

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Aqua Hotel
Ranked #18 of 54 Hotels in Shanklin
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“food and staff”
5 of 5 bubbles Reviewed May 20, 2014

Whilst on holiday last week on the island we found the Aqua hotel and decided to have a meal there, the way to explain it was( WOW) what food and staff we had looking after us, the food was first class, freshly cooked very hot and we did not have to wait long to be served our food, they gave us nibbles while they cooked the food also this came with a bottle of water (first time I have not been charged for this service) the place was spotlessly clean, we were made to feel so welcome. The waitress Emma gave us first class service and was so pleasant and friendly she made us feel so welcome and nothing was to much for her. It was that good we just had to go back the following night just in case this was a one off, but NO we had and were treated the same.
If in the area I would highly recommend you visit this hotel and try for yourselves.
Thank you The Aqua Hotel and we look forward to visiting you again when we visit the Island again.
Regards,
Chris Spender
Warminster,
Wiltshire

  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
    110
    41
    21
    7
    3
See reviews for
44
71
10
1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Bodmin, United Kingdom
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 29, 2014

We travelled as a group of friends on a walking break. Hotel is in a really good location right on the sea front. Staff are very friendly and helpful, Chris the barman has a great sense of humour.
Rooms are very clean and fresh,there was plenty on the hospitality tray which is often lacking in some hotels. We had dinner here on one evening and we were all pleased with our meals - excellent value too. Breakfast, there is a very good choice and all freshly cooked to order.
We are planning a return next year already!! Thank you all.

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank grannygrotbags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

We stayed for the weekend and had a brilliant time there. The rooms are comfortable, very clean and warm and the beds are superb. We both slept very well. The staff are just amazing. Cleaning staff, waiting staff and bar staff are all very friendly, courteous and happy. Nothing is a problem for any one of them. The owners, James and Annette, are highly knowledgable and gave us good advice as to where to go and what to see. Brilliant, thank you.The food is fantastic. The full English breakfast is not only HUGE, but totally delicious. The evening meals are also superb. An excellent wide choice of dishes all absolutly scrummy. Great entertainment in the evening as well. Thanks for a great weekend break. We will be back.

Room Tip: Front rooms have a seaview. But all rooms are very comfortable and very clean.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NannyAWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

My new wife and I stayed at the Aqua for our honeymoon and could not have wished for a nicer place to stay !
The staff , hotel and the food was excellent , nothing was a problem and we would go back there anytime ..

Thank you for a lovely stay

Mr & Mrs Hunt-Terry

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 27, 2013

My family spent 5 days at The Aqua Hotel in late August and found the staff very friendly and accommodating. The room was very clean and we had a partial view of the sea, quite lovely. We enjoyed the full English breakfast daily and had several wonderful dinners in the restaurant. The food was lovely and very reasonably priced. The menu had many options which made feeding fussy teenagers easy. We enjoyed the live music in the bar/lounge area for a few of the evenings during our stay. We would definitely return to The Aqua Hotel should we travel to the Isle of Wight again.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Darlene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St neots
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

We stayed here for 3 nights and loved every minute. We were warmly welcomed by the staff. We had a seaview balcony room and the views are breathtaking. The hotel is very clean and has everything you could wish for. We found the food excellent and very reasonably priced. The chef is brilliant and obviously has a passion for creating delicious food. The staff could not have been more helpful and we would not hesitate to use it again and would recommend it to others. There is parking charges, however it is free at certain times and so check it out when booking. If you do need to buy a parking ticket from reception you can use it for all of shanklin so if you want to spend most of your time in that area then it is good value.

Room Tip: The balcony seaviews have breathtaking views.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Debra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire UK
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 21, 2013

i had a great holiday at the aqua hotel in Shanklin the owner Nannette and her husband were very friendly and helpful as were all the staff. The place was extremely clean with all the necessary amenities to hand. The food was outstanding and the service excellent. The lounge and patio were very pleasant particularly the lounge with the big bar and pool table this year is our second visit and we will be contemplating on returning again Jutta and Brian Robinson.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jutta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimbo3024, Owner at Aqua Hotel, responded to this review, September 22, 2013
Annette and James are pleased that you enjoyed your stay with us again at The Aqua and we look forward to seeing you again the next time to you come.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Hotel

Property: Aqua Hotel
Address: 17 Esplanade, Shanklin PO37 6BN, England
Location: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Beach Restaurant
Hotel Style:
#11 On the Beach Hotel in Shanklin
Price Range (Based on Average Rates): $
Number of rooms: 21
Reservation Options:
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Also Known As:
Aqua Hotel Shanklin, Isle Of Wight

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