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“Part of the family”
Review of Aqua Hotel

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Aqua Hotel
Ranked #19 of 52 Hotels in Shanklin
Certificate of Excellence
Isle of Wight, United Kingdom
Level 3 Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Part of the family”
Reviewed August 12, 2013

Caring staff, homely atmosphere, sea views lovely rooms. What more could you want! The weather was sunny which always helps. Dine in side or out side on the decking and watch all manner of shipping pass across Sandown Bay.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gaspode1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    115
    43
    22
    7
    3
See reviews for
47
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Any
English first
Kent
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 11, 2013

We have just returned from a week at this wonderful hotel. It was my Mum's Birthday and I had secretly arranged for 24 of us to get together to surprise her. James and Annette were so helpful with all the arrangements and we had a wonderful meal when we arrived. The food was superb all the time we were there and the cheesy chips were a big favourite with the children. The location is amazing - right by the sea and definitely worth paying the extra for a balcony. The rooms are comfortable and very clean. However, the thing that really makes the Aqua is the wonderful attitude of the staff. I have stayed in hotels all over the World, including the Savoy and can honestly say that the people who work at the Aqua are the friendliest and most helpful I have ever encountered. They were so kind to Mum and lovely to all the children, particularly my eight month old baby. He adored lovely Abbie, who took great care of him at Breakfast, giving me time to enjoy it. She was so helpful, showing loads of initiative for a teenager - even offering to take his bottles to sterilise them. I wish we could have brought her home with us!
All the ladies in our party wanted to take Henry home with them! He was so kind to all the children and made a big effort to help us, such as carrying drinks for my niece who has MS and even patiently having his photo taken with her eleven year old daughter who thought he was gorgeous !
All in all, staying at the Aqua was a wonderful experience and we will definitely be going back there.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moosie88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 1 Contributor
3 reviews
Reviewed August 9, 2013

I have stayed in many hotels around the world, the aqua however is in a league of its own when it comes to seaside accommodation, food 10/10 service and friendliness the same, we had a room with a balcony and sea view and its second to none wished I had longer .... But hey ho ... Off to Devon now hope the next place is half as good .... Cheers peeps great hotel !!!

Terry and kim rm 2

Room Tip: Get a sea view it's the only way to go and don't worry everything quietens downs well before...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frostytel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryde, United Kingdom
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 7, 2013

a group of us;non residents;booked a table for 12.EVERYBODY was truly satisfied with the whole
experience!! décor and cleanliness in the restaurant was very good;with the bonus of sea views;
the staff were polite and attentive;nothing too much trouble.No" theme" to the menu i.e sea food
Italian etc.but just good and reasonably priced menu!! Well done!!

Room Tip: non resident
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank yokle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yeovil, United Kingdom
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 3, 2013

We went in after we were unable to get into the Waterfront. At first we were a little disappointed as it lacked atmosphere - however the service was excellent - nothing too much trouble. Food was excellent and very pleased we went in. Would definitely go again.
My advice would be don't be put off by austere surroundings - you couldn't get better service and food anywhere else in Shanklin

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank jackie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 1, 2013

Would like to Thanks to all at the aqua, our 4th stay here and now with our young daughter.
Family rooms very comfortable we had balcony and sea view.
New menu catering for all, loved the cream tea !
Evening entertainment singers for everyone taste
Wish you a busy summer and see you again soon

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaundersCartee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 31, 2013

My family and I stayed at this hotel for 3 nights, we had booked on the good advice of others on this site and we were not disappointed. The bedrooms are slightly dated, however they are very spacious and clean. We had a family room (Room 3) and the room was very spacious with 2 single beds and a double, there was plenty of cupboard space which is usually lacking in most hotels. All the staff were extremely friendly to the point of cooking smaller portions from the menu in the restaurant for our daughter. The restaurant is really nice and reasonably priced, I can recommend the potted crab which was on a special, but all the meals we had there were delicious. Our room also had a balcony, which we paid extra for but was well worth it, our daughter could go to bed whilst we sat and relaxed on the balcony. I would recommend this hotel, even if the rooms are a little dated, the friendly staff and welcome you receive make this a really nice hotel to stay in.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louisenuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aqua Hotel

Property: Aqua Hotel
Address: 17 Esplanade, Shanklin PO37 6BN, England
Location: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Beach Restaurant
Hotel Style:
#11 On the Beach Hotel in Shanklin
Price Range (Based on Average Rates): $
Number of rooms: 21
Reservation Options:
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Also Known As:
Aqua Hotel Shanklin, Isle Of Wight

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