We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly and Welcoming!”
Review of Mount House

Mount House
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Mount House
Ranked #47 of 51 Shanklin B&B and Inns
UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly and Welcoming!”
Reviewed August 16, 2011

Five members of my family needed a hotel to stay for my daughters wedding, over an August week-end, and we were recommended the Mount House from a family friend.
We found the hotel very clean and comfortable and the breakfast a great start to the day.
Graham and Sally couldn't be more helpful assisting us with taxis and suggestions for eating out. We were also allowed to use their facilities with some final cake decorating we needed to complete. Thank you for an enjoyable stay.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank LongfellowUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

23 reviews from our community

Traveler rating
    9
    8
    4
    0
    2
See reviews for
5
13
1
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 27, 2010

A family run B&B, the room was clean and comfortable and we found the service top rate. Very good breakfast and a choice for those with fussier eaters. Centrally located and easy access to bus routes and the rest of the Island. A good place to crash after 'exhausting' days enjoying this lovely place.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank k_david49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 1, 2010

Room was clean and comfortable with tea and coffee making facilities and small ensuite bathroom with shower, sink and toilet. Breakfast was excellent. Hotel only 10 minutes from town centre and beach. Owners very friendly. We enjoyed our stay.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beginner92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 31, 2010

We arrived to be given a key and told there were leaflets for various attractions in the hallway. Shown to the room on the 1st floor. This is a proper 'old fashioned' B&B - very chintzy but that isn't bad in itself.

Our room was crammed full of furniture - double bed, wardrobe, chest of drawers, tea and coffee making facilities on a shelf and an en suite bathroom. There was barely any room to move down each side of the bed.

There was a dead fly hanging from the lampshade. There was dust around the edges of the room. There were two dead flies on the windowsills. There were other people's hair (not from their head!) in the shower. I took photographs of all the nasties, but who wants to look at dead flies on Trip Advisor!!

We decided to give the benefit of the doubt - maybe our room got missed on the cleaning list! We spoke to the owners about the hairs in the shower and asked if they could clean it. No apology was given nor wa sthere any acknowledgement that actually this might not be the nicest thing to face when walking into a bathroom. We were looked at as if we were mad!!

We returned later that evening to find that the shower had been swished round with cold water. There were still hairs up the sides of the shower. There were still dead flies all over the place. The shower head was grimy and covered in old shower gel. By this time, it was too late to check out and get another room so we decided to keep our socks on and grin and bear it.

On turning down the covers, we noticed a couple of hairs under the pillow. At this point, we ended up sleeping on our own towels on top of the bed. We walked round teh room in our shoes and didn't want to put anything on any of the surfaces.

The next morning - we wanted to get out ASAP. We spoke to the owner, saying we were checking out a day early. He asked were we not having breakfast. That was it. No 'How was your stay'? or 'Was everything alright after we spoke to you'? Nothing.

As a result, I left a review similar to this on the booking agents site, eviivo. It has disappeared - apparently Mount House has used a 'credit' to remove it. That says everything really.

At £52.50 a night I can deal with dated and chintzy interiors - it's really rather quaint. What I won't stand for is uncleanliness and a complete lack of customer service - avoid!

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank vegasnicsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
russ121
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 16, 2009

fantastic service very friendly family run buisness excellent food and a wonderful atmosphere would highly recommend to anyone who is visiting the island and want a centrally located place to stay

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank russ121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Shanklin hotels
0.2 mi away
The Channel View Hotel
The Channel View Hotel
#4 of 52 in Shanklin
387 reviews
0.2 mi away
The Ryedale
The Ryedale
#22 of 51 in Shanklin
107 reviews
0.3 mi away
The Royson GuestHouse
The Royson GuestHouse
#15 of 51 in Shanklin
128 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
The Avenue
The Avenue
#17 of 51 in Shanklin
81 reviews
0.2 mi away
Gracellie Hotel
Gracellie Hotel
#44 of 51 in Shanklin
270 reviews
0.7 mi away
Luccombe Manor Country House Hotel
Show Prices
Show Prices
Show Prices

Been to Mount House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mount House

Property: Mount House
Address: 20 Arthurs Hill, Shanklin PO37 6EE, England
Location: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Hotel Style:
Ranked #47 of 51 B&Bs / Inns in Shanklin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mount House 3*
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Agoda, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Priceline, Booking.com and Cancelon so you can book your Mount House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mount House Shanklin, Isle Of Wight

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing