Me & my partner booked a 3 night stay at the end of June in Room 1. The room was small, but very clean, and presented lovely. It was fantastic for getting to the beach, pier, local amenitites and for travelling to the surround area (i.e. Brixham). Highly recommend La Scala Italian, The Harbour Light's restaurant, and the Berry Head Hotel in Brixham for places to eat. The breakfasts were ok (Average). Unfortnately during the second night of our stay, the tap in the japenese hot tub wouldn't stop running and locked; my partner contacted the manager immediately and managed to get it stopped. After this we were asked in a very unpolite manner to move rooms upto room 4, unfortnately the manager didn't ask, or take into consideration i was on crutches and had health problems; this was very difficult and made us both feel uncomfortable. The manager at first was polite and courteous this changed suddenly to abusive langauge and a serious attitude towards us. Later on the same evening we realised we had no cold running water, this wasn't just in our room but other rooms were effected to room's 2-5. We had no cold water, flushing toilets, or shower's for twenty four hours; this was not on. The manager said when asked about showers: "For hygiene, don't use the toilets, and if you must wash, try to do it quickly before the water heats up". This was very unhelpful, and not the right attitude to take at all towards paying guests. For the rest of our stay he made us feel extremely uncomfortable, and unwelcome, we will not be staying here again at all. He couldn't get us out the door fast enought when we left, and he was very unpolite, not even asking us "if everything was ok during our stay there". We had a lovely time in Torbay but we wouldn't recommend anyone staying at the P & M Residence.
- Official Description (provided by the hotel):
- Boutique 5-Star 8 Bedroom Bed & Breakfast in Paignton South Devon with Feature Rooms for luxury breaks for Couples and Business people. ... more less
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- Also Known As:
- The P&M Paignton Residence Devon