Everything and more than we wanted. From booking to contact after the holiday has been courteous and caring. The cottage is well cared for, homely and well furnished and very clean. Well supplied and a lovely touch leaving us a welcome pack. Really need a car but the walks in this area a great. Would certainly recommend.
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Our family, total of 5 and a dog, having stayed 4 nights we actually returned home early as we all did not wish to stay any longer. The accommodation size was not large enough for a comfortable stay. It would appear that the cottage had not been prepared for visitors as several parts of the cottage did not appear clean enough. This is the opinion of all 5 guests.
We would not return to for further stays. This was very disappointing and we can confirm having enjoyed far better conditions for a lot less money.
One of the residents was not friendly and his dog was far less friend as it attacked our dog unprovoked. The facilities did not suit our dog or dog walking. There was also cat excrement all in the front and back garden. Location poor as it was over looking a herd of cows which was not desirable.
This holiday was booked as an early birthday present but was not enjoyed as it should of been. The contact with the owner has been very poor, no reply to emails sent 3rd of September 2014 and no reaction to complaints made by me.
The complaints made by me reference lack of cleaning plus other points made have not been dealt with. Also the cottage did not have extra bedding as stated, only an unsafe pull out bed that again had not been cleaned. There are other points that were not up to standards. At least the owner should have contacted as promised my sister in America or myself, she has all email details plus my telephone numbers. My sister has not received her good will refund and she is still waiting for it.
Due to the situation and uncomfortable sleeping arrangements, I stayed with my wife at Collerton Lodge for 2 enjoyable nights. This was not a good experience and I would not recommend the cottage for future holidays.
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Friends getaway | Families with young children |
We had a lovely week at this cottage, could not fault the cottage or location, hope to return next year
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We had a great time here. The cottage was cosy, yet spacious and had character with thick stone walls and a high ceilinged lounge. It was just what we wanted, great on the inside and outside too. The owner (Dawn) had given us permission to take 2 small dogs and it was ideal for them too. The outside area was private and secure all around, having a patio area and a lawned garden, so we were able to let them sit out without worry. There were 2 potential parking spaces on site, Sky TV and internet access. There was everything you needed for cooking, i.e. pots / pans / utensils etc. a washing machine even a barbecue outside - home from home!
It was a great location for touring the area, e.g. Paignton / Torquay / Totnes / Brixham / Dartmouth etc. The Parker’s Arms pub is a 5 minute walk from the cottage. They had a singer on one night, a quiz another night and the food was good too.
The communications with Dawn were easy and efficient. There was a welcome pack showing everything we needed to know, including how everything worked / contact details for support.
We would definitely recommend it to our friends and would stay again if holidaying in the area. Dawn has since let us know that she will kindly send us a £25 gift voucher for any referrals who make a booking and a 10% discount should we stay again.
Thanks Dawn for a great holiday!
How easy was it to book the property? | How helpful were the directions to the property? |
How easy was key pickup/access to the property? | Overall condition of the property |
Bedding & mattresses | Kitchen & utensils |
Bathroom cleanliness | Other facilities & amenities |
Service |
Friends getaway | People with disabilities |
Older travelers | Families with young children |
People with pets |
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A romantic getaway |
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A romantic getaway | People with disabilities |
Older travelers |
Value | Rooms |
Location | Cleanliness |
Check in / front desk | Service |
A romantic getaway | People with disabilities |
Older travelers | Luxury-minded travelers |