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“Fantastic views”

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Waterside Holiday Park - Park Holidays UK
bham
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Fantastic views”
Reviewed May 9, 2011

We booked a late deal in a platinum 2 bed caravan, which was lovely, but the views from the decking exceeded our expectations! The caravan was number 241, a lot of steps up the hill but well worth every one of them. The caravan was equipped to the highest standards, every single thing you would need and more! Comfy bed, lovely bed linen, all in all, excellent. Lots of lovely walks in the area, and a fanatastic chip shop in nearby Churston, Squires, well worth a visit, and excellent value for money. Would definitely recommend.

  • Stayed May 2011, traveled as a couple
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Thank kateannec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 4, 2011

Six of us - three adults, three children (6, 3 and 16 months), booked online for a Silver 2 bed caravan at a very reasonable rate. We stayed Mon-Fri, leaving early on the morning of the Royal Wedding.

On arrival we were pleased with our caravan. Although it was a little smaller than the family van we are used to occupying in Somerset, we were expecting this considering the information given on the website. We actually managed fine with the sleeping and living arrangements ( we took our own travel cot and pushed the twin beds together).

We found the caravan to be very well maintained, neat, tidy and clean, although it was a slightly older model. The shower room was modern and spotless, the kitchen well stocked with the correct number of plates, cups, glasses, cutlery, cereal bowls etc. The kettle and microwave were so clean they could have been new. There were a few odd stains on the lounge carpet, just mud that had been walked in but nothing much to worry about.

We were a little concerned over the issue of pets being allowed on site which is why we avoided the bronze vans and upgraded to a silver van for £20 more, however, we barely encountered any dogs during our stay, no barking and no nasty deposits were found! I think most or all of the vans allowing pets may be grouped together slightly separate from the other caravans.

We ate in the Smugglers Inn restaurant the first night- wouldn't recommend the curry which both my husband and myself had - unless you are satisfied with a couple of tablespoons of tikka masala! However, the kids and other 'with chips' meals looked fine, and there is a rank of local shops a few minutes away with a number of sandwich bars, chinese takeaways, fish and chips etc. Morrisons is also very nearby, next to Paignton zoo.

The Yacht Club on site catered very well for families such as ours. The entertainment staff are very welcoming, friendly and polite and work very hard to keep the atmosphere upbeat and audience interested and involved without being intrusive. The proceedings are quite fast paced with there always being some kind of activity going on - from 6pm its for the kids with games and dancing/prizes, leading on to a quick game of family bingo, while come 8 0' clock it's the adults only link-up bingo with other Park Holiday sites with some large prizes to be won (£1,000 + even outside of school holiday peak times). At this time a member of the ents team take children to one side for art and craft, which we found to be a great help. From nine onwards its a series of short 'prize winning' games and quizzes for the family, leading to a show at around ten pm which our 6 year old daughter begged to stay up for every night! Of course we let her - she was on holiday after all!!

Our caravan was very near to the club house and yes there was some noise between 10pm and midnight but nothing that stopped our two boys from sleeping - or us come to think of it - if you are holidaying to the full with kids, sunshine, beaches, swimming etc a little bit of noise won't interfere with anyone's ability to drop off!

The site, is however, quite hilly with some very steep paths but not too bad for access to the basic amenities ( shop, restaurant, club, reception) . We had some lovely day trips as the caravan park is in a very good location with the most amazing sea views from the upper level. Goodrington beach is about a 30 minute walk away or there's parking nearby if you wish to travel by car. The steam train also leaves from the station right upon Goodrington beach - so a nice day to be had just along the road.

Overall I have to say that it was one of the most enjoyable holidays we have had - especially for the kids. Of course it helped no-end that we had lovely sunny weather and avoided a lot of the crowds by holidaying in semi term-time (between the easter break and bank holiday a few days later) but , that said, we are still hoping to book again for the school holidays at the end of the month, funded by our own little bingo win on our next to last night- I think that says it all!

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank chereannej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk kent
Level Contributor
141 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed May 2, 2011

We decided too have a May Holiday break and stayed at the park for a 3 night weekend break.The park is very much on a hill and a lot of the caravans have a limited view.The caravan was tatty but was value for money no real attention too detail but i have too say the caravan was clean.Like all caravan beds it was very hard.
The park has a nice position but i think you do need a car too make the most of its location.The park can be noisey with deliveries at 6am too the shop and very noisy service buggies darting around the site all day.

  • Stayed May 2011, traveled with friends
    • Value
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Helpful?
Thank daytriplad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southcoast UK
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed May 2, 2011

Date of stay April 29th - 2nd May

My partner and I booked this site through the daily mail wesbite and after reading some of the reviews on this site I was a bit worried concerned that we may have made a bad decision.

We had booked the basic bronze accommodation and was expecting a 1 or 2 bed caravan as only the two of use, however we were pleasantly surprised to find that we had been given a 3 bedroom bronze plus.

The caravan was right by the entrance by the pool and entertainment and had plenty of parking, a concrete space right outside and there was plenty of other spaces around, not all caravans have a space right outside and some have allocated spaces.

The caravan it self was spotless, clean from head to toe. We had decided not to pay for the linen and had taken our own douvet etc however the site had provide pillows and douvets who we could have just taken the covers.

The caravan its self had a TV with freeview, microwave, oven (which was soo clean it could pass for brand new), kettle, toaster and fridge. The lounge was spacious, the fire however we couldnt get to ignite but we didnt actually need it as we had taken our own little heater.

The pool we didnt use as it was too wet and cold during our stay but it looked nice enough.

The shop onsite was reasonable price being a premiere

The evening entrainment was a laugh and the drinks very reasonable price and infact cheaper than some of the other places in the area we had had a drink at.

The location is brilliant - right on the front with the steam train going past - the beach was a short walk away either along the main road or out on the coastal walk up the hill and back down the other side. Goodrington its self had a nice beach with lots for the kids to do.

We walked in to paignton itself which took about 30 mins and was a nice walk.

We didnt eat in the restaurant but if you were half board it looked as if you got to choose whatever you liked from the menu.

With this place you get what you pay for its not a haven park or butlins but its good for the money. If you want 5 stat luxury then I suggest you pay the £200 - £300 more and book your self in to somewhere else.

We would go back here and recommend it to our friends.

  • Stayed April 2011, traveled as a couple
    • Value
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Helpful?
2 Thank sunnysea83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plymouth
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 1, 2011

Arrived and had to wait to get into caravan, when we finally got in, I can only discribe it as FILTHY. Moved straight away to another caravan.

I will quickly outline the problems here.
1. Sink in bathroom leaked over floor, repaired.
2. At 10.45pm flood on bathroom floor again. Eventually after finding someone, water turned off.
3. Repaired next day.
4. FLEAS. Bitten all over arms and shoulders, reception gave us a can of industrial strength flea spray.
5. Bolier broke, no hot water.
6.We left, and not even a call from the manager at any point, even though requested contact. ( I think that says it all ).

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank amanda232plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review, May 3, 2011
I do apologise for the problems Amanda found whilst on holiday with us. We responded quickly to rectify them. We do not normally give out cans of fleas spray but our offer to spray the caravan with the flea spray was declined as she said she would do it herself. Unfortunately we can not tell where fleas came from as no pet has been booked into the caravan since we opened and there has been no reoccurrence of them. My Holiday Sales Manager spoke to her whilst she was here and my Admin Manager phoned her when she wrote to us and a full refund was arranged. I am sorry that she still felt it necessary to write this report.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemel Hempstead, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 26, 2011

We stayed the last full week in April which included Good Friday to Easter Sunday and had fantastic sun all week.

We had a bronze 2 bed caravan which was cheep and we got what we payed for, little grubby and tired and was a squeeze for 5 people... but it did the job.

The park has no teen club but the entertainment for the under 11's was ace. 10.30 club for 1 hour, 11.30 'family event' and then 1.30 'family event' (usualy a quiz). The kids did anything from decorating cups, playing rounders, treasure hunt - plenty to keep then happy. Park characrters (rabit and squirrel) were often out and joining in. Outdoor pool was clean and we used that ever day.

Through a tunnel there were a couple of secluded cove beaches but they were a mission to get to, steep walk down some steps but worth it. Good location for Torquay and other key areas.

Night time entertainment was good, kids games at 6, bingo at 7.45 (£2k jackpoint one evening!) and kids are taken to one side to do art and craft during bingo. Various games/quizes to 9.00 ish and then a music show. Ents team are good and friendly.

Special events over easter weekend which the kids loved, we will be going back next year. Music was audable in caravan but, we were too tired for this to stop us sleeping!

Best holiday ever - 7 year old daughter cried on way home as she was missing 'Loopy' the rabbit.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyMan079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 24, 2011

We're regulars at Haven Weymouth Bay (10 years on the trot). This was our first time staying outside of a Haven site and was a last minute booking during the heat wave this Easter. "Silver" van we stayed in was basic, but everything was in working order - kitchen included microwave and oven and all the stuff you needed to effectively self cater. I was impressed by how spotlessly clean the van was on arrival, accepted usual inground stains on carpets you'd expect from an older van.

Comfort wise, the van was what you'd expect - don't expect luxury mattresses or highly effective heating systems in anything other than the massively expensive chalet's on wheels you'll pay a lot for, and which in fairness this site doesn't appear to have anyway.

Entertainment as you'd expect - 6pm kids early evening entertainment, 8pm painful link up CB Radio style bingo, 9pm a show and 10.45pm a disco. Clubhouse drinks were expensive in my opinion, near on £12 for a couple of pints and 3 small soft drinks. However, the independently operated on site shop whilst limited in range was value for money given it's convenience.

Downsides of the site? My biggest grumble was night time noise from the Club House - you could literally hear every song played/performed, lyrics included, and this seemed to get amplified from 10pm onwards. Some might say an advantage given the cost of drinks - you can drink your own and listen to the entertainment from your van! Ear plugs are a must if you're wanting any sleep before Midnight.

My other grumble - dogs. The "Keep dogs on a lead" notice as you enter the site is not enforced. The fashion amongst majority of dog owners staying there was for the scary looking trophy dogs - you know the sort, bull terriers etc. Fair play to the bloke who goes round the site litter picking every morning, but his responsibilities need to be extended to clearing up dog mess too which was left lying around.

Waterside Holiday Park is well located midway between Paignton and Brixham, 5 mins in either direction by car. Nearest beach is Goodrington Sands, but our favourite was Broadsands literally 5 mins drive away. Novelty value comes from the Paignton and Dartmouth Steam Railway which runs literally alongside the site and local beaches, with steam trains passing every hour or so.

Overall - if you're used to average Caravan holidays, you know the score - at the right price this is a good base from which to explore area, but overall a pretty average park in my opinion.

Room Tip: Broadsands is the best beach closest to the park.
See more room tips
  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dizco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterside Holiday Park - Park Holidays UK

Property: Waterside Holiday Park - Park Holidays UK
Address: Dartmouth Road | Three Beaches, Paignton TQ4 6NS, England
Location: United Kingdom > England > Devon > English Riviera > Paignton
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #6 of 22 Specialty Lodging in Paignton
Official Description (provided by the hotel):
Waterside Holiday Park, just outside Paignton enjoys some of the finest views in the region and is close to the fabulous beaches and attractions of the English Riviera. ... more   less 
Also Known As:
Waterside Holiday Park Hotel Paignton
Waterside Holiday Park - Park Holidays UK Paignton, Devon

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