Returned here after several previous good visits. Went along with a severely disabled child who is in a wheelchair. Booked In advance so staff could prepare. Seated therefor downstairs but by a window with flashing neon lights, couldn't sit comfortably as able to small for 2 diners and a 3rd in a wheelchair. I therefore got the nearest table and joined that to ours to give more room. The rest of the downstairs dining room was empty until another couple arrived. The waitress sat them right by the side if ours. When the waitress then took the couples order she had to lean over and on the head canopy of my daughters wheelchair. I expressed concerns about this and again moves our tables across to allow a little but of extra room. The food for the diners came and was delivered to them over the top of my daughters head!!! Red hot food!!!! The couple could see my dismay and nodded in acknowledgement. I made my concerns known to the waitress. The manager then bounces over and rudely shuts what's the problem. Not wanting to make a fuss as we had moves away again, and was in mid meal he then loudly announces to the other couple 'what an you do? I've asked what the problem is but she doesn't want to say' we, the couple and a 3 rd set of diners (who's arrived during it all) were completely dumbfounded. Needless to say we quickly left the premises and paid for the meal. The food is great quality but the staff need training and the manager needs to learn te basics about people skills
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