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“Don't go for the early bird menu”

Shanghai Palace Chinese Restaurant
Cuisines: Chinese
Dining options: Breakfast, Late Night, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Wolverhampton, United Kingdom
Level 3 Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Don't go for the early bird menu”
Reviewed August 27, 2013

Usually an early bird menu is designed to get people in earlier than normal by offering a reduced price for what should be a normal meal. Unfortunately in our case it was a reduced quantity as well. Short of counting the pieces of meat on the plate it was impossible to share things evenly between the 15 people on our large round table. When some additional food was requested it was clear that not a single portion would be offered. Having spent £180 + 5% service as well as a considerable bar bill this total lack of customer focus left us feeling very negative, which is a shame because the interior décor is very pleasing. As a result we will not be going back again. How much would an extra plate or 2 cut into the profit rather than upsetting 15 customer?

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 0823Malcolm52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

180 reviews from our community

Visitor rating
    102
    45
    15
    9
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level 1 Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Lovely!”
Reviewed August 15, 2013 via mobile

I've just moved to Wigan and was looking for restaurants to visit. Stumbled across Shanghi Palace as its 5 mins from work.

A big dining room and very clean toilets! Food was lovely my mom and myself chose off the buffet menu and there was so much food for 25 pound each it's all piping hot and served to your table. Very authentic and one of the best Chinese restaurants I've been too.

We both had lovely floater coffee to finish it was beautiful.

I will definitely be going again.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Charlotte W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, United Kingdom
Level 6 Contributor
448 reviews
311 restaurant reviews
common_n_restaurant_reviews_1bd8 262 helpful votes
“Great venue but average food and service.”
Reviewed August 8, 2013 via mobile

This restaurant is enormous and would need scores of people to fill it so with only about 30 in on a Saturday night it looked empty. It is plushly decorated and very clean. Service and food were average and what you would expect from any Chinese restaurant. Nothing bad about it but it could be so much better given the surroundings. I would return though.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level 5 Contributor
54 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Early evening meal”
Reviewed August 8, 2013

I visited this restaurant early one evening. The surroundings were very pleasant and clean. I ordered my first course of soup. Unfortunately it arrived with prawns swimming around in it. I explained to the waiter that I did not eat sea food, not a problem. He wisked it away and brought a different soup. The main course was of a very high standard. Well recommended.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank leepownall2426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, United Kingdom
Level 5 Contributor
44 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Good food,Good atmosphere”
Reviewed July 29, 2013

The inside makes you feel like you are at a restaurant in the far east with its lovely décor.Staff very welcoming and helpful especially if you take children.Food very good and reasonably priced.I love this place

Visited August 2012
Helpful?
Thank DeeDee3105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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