My boyfriend booked 2 nights for us here for my suprise birthday present. I am sorry to say that the hotel did not live up to the standard in which it presents itself.
When we arrived on the Friday evening we were not greeted by anyone. Our key was left on the table and we were not shown to our room. I have never had this before.
The towels were stained and the whole of the room was certainly not as clean as you would want it to be. When we arrived back at our room on the Saturday afternoon the towels had gone. My boyfriend went to ask for more. After waiting for over 5 minutes the manager stated that they were still in the dryer and did give us a couple but had no apology.
The room was said to be a 'superior' room. The only thing that was 'superior' was the size. It was a large room but that was the only positive. The floorboards creaked on every step, thus you could here people moving above you.
On the plus, the location wasn't bad. Although if you struggle with walking up and down hills that may be another problem.
The breakfast was ok. It certainly wasn't service with a smile though and the sausages were really poor to say that they pride themselves on great produce. As the food on a morning and the service was not friendly we opted against eating in the restaurant.
I think it is clear to say that I was not impressed with this hotel and would strongly advise you to stay away. For the price there are many more hotels which are better than this one. We have both stayed at a variety of star hotels and this should be rated a 2 star not a 4 star.
- Official Description (provided by the hotel):
- Farnley Tower Is a 4 star quality guesthouse. The current owners have sympathetically restored this prominent Victorian building, providing the facilities you would expect of a modern city centre hotel.With its elevated position you can enjoy stunning views over Durham Cathedral and Castle, as well as the surrounding Durham countryside. Savour the culinary cuisine from the award winning restaurant The Gourmet Spot adjoining the guesthouse.Free car parking on site, less than a 10 minute walk to the city centre. ... more less
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- Also Known As:
- Farnley Tower Hotel Durham
- Farnley Hotel Durham