This was a weekend we had been looking forward to for some time. It was to celebrate our 30th wedding anniversary and was a gift from our children.
Our welcome was off hand and we were not shown to our room but just pointed in its general direction.
We had room 6 and although disappointed with the size of the room, the shabby decor, the shower curtain hanging off and a window overlooking the bins we determined to make the best of it.
After a pleasant evening in Durham we returned to our room. We did our best to have a bath but as it was very small (we are of average size) with a spot light shining directly into your eyes it was not at all relaxing. And then to bed. It was the worst night's sleep we have ever had in a hotel! The mattress was absolutely worn out with springs sticking out and seams split with a decided dip in the middle.
We had breakfast in the beautiful dining room. The dining staff were very pleasant and breakfast well cooked but there was a very limited selection of fresh fruit with none of it chopped and ready to eat. I had a yogurt which was luke warm instead of chilled.
We then complained about our bed and we were moved to room 2 for the second night of our two night stay. A very pleasant room but had no bath. The bed, however, was much more comfortable.
Although the free wi-fi worked in room 6 it didn't in room 2.
Very disappointing on the whole and we have stayed in lots of hotels and this one really didn't feel like 4 star. Even in the rooms there was not a large selection of hot beverages - just very basic tea and coffee. No decaff or infusion teas.
During the whole of our stay we were unable to get anyone to answer the reception bell - even just to ask if there was any decaff coffee available! We were checked out by a pleasant lad who appeared to be cleaning!
We will not return and would not recommend.
- Official Description (provided by the hotel):
- Farnley Tower Is a 4 star quality guesthouse. The current owners have sympathetically restored this prominent Victorian building, providing the facilities you would expect of a modern city centre hotel.With its elevated position you can enjoy stunning views over Durham Cathedral and Castle, as well as the surrounding Durham countryside. Savour the culinary cuisine from the award winning restaurant The Gourmet Spot adjoining the guesthouse.Free car parking on site, less than a 10 minute walk to the city centre. ... more less
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- Also Known As:
- Farnley Tower Hotel Durham
- Farnley Hotel Durham